<div dir="ltr"><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:#000000"><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap">i have a few Customers using Digium Servers</p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap"><br style="box-sizing:inherit"></p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap">we noticed on our installations when we upgraded their server to 7.2 and above</p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap">the client starts reporting DTMF issues (DTMF is not recognized by the system)</p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap"><br style="box-sizing:inherit"></p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap">i have time troubleshooting this with Digium and with Adtran, they both point fingers at each other</p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap"><br style="box-sizing:inherit"></p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap">this issue only starts once upgrading the digium server to the new updates of 7.2 and above (even on the latest version 7.6.2)</p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap"><br style="box-sizing:inherit"></p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap">has anyone else experienced the same - what was the fix?</p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap"><br style="box-sizing:inherit"></p><p style="box-sizing:inherit;margin:0px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;line-height:1.5;color:rgba(0,0,0,0.9);font-family:-apple-system,system-ui,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue","Fira Sans",Ubuntu,Oxygen,"Oxygen Sans",Cantarell,"Droid Sans","Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Lucida Grande",Helvetica,Arial,sans-serif;white-space:pre-wrap">I was told Asterisk updated the module that's responsible for DTMF ? and maybe that's where the issue is ?</p></div><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span style="font-size:12.8px"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Izzy Goldstein    </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap">Chief Technology Officer       </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Main: </span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(212)%20477-1000" value="+12124771000" style="color:rgb(17,85,204)" target="_blank">(212) 477-1000 x 2085</a></span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Direct: </span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(929)%20477-2085" value="+19294772085" style="color:rgb(17,85,204)" target="_blank">(929) 477-2085</a></span></p><p dir="ltr" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);line-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