<div dir="ltr">VoIP termination still has the same 20th-century PSTN problems with low-cost/quality carriers worming their way into wholesale LCRs. Then there's the popularity of anchoring media to mask downstream providers, and the SIP/RTP trapezoid becomes a hairball of jitter, latency, and possible dead air from packet TTL hitting zero.<div><br></div><div>If your clients want you to do something about the robocalls they are getting, there are many caller reputation services out there who can help. TransNexus/ClearIP is fairly turnkey, or you can get data directly from people like YouMail, Hiya, and First Orion to do your own analytics. </div><div><br></div><div>Is RingCentral really paying the IP transit to duplicate their media streams just in case of some problem, or is it more likely they have multiple peers and use standard tricks like BGP and path monitoring to drop routes as needed?<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:800;vertical-align:baseline;white-space:pre-wrap"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:800;vertical-align:baseline;white-space:pre-wrap"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:800;vertical-align:baseline;white-space:pre-wrap">Calvin Ellison</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Systems Architect</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="mailto:calvin.ellison@voxox.com" target="_blank">calvin.ellison@voxox.com</a></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">+1 (213) 285-0555</span><span style="font-size:2.25pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><br><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="http://voxox.com" target="_blank"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:139px;height:53px"><img src="https://lh5.googleusercontent.com/IpUfF3j5Y4T9UmEfLISsHXhgSenc131vheivxwdo6oyzyT1i5KfVnK8cftA1Qx-APliNpMTLx5PUOZ6k1lXHgMZvDXTXKkOWDpmXMlUcmsoKBZQIE_wip4sS8XMtdryakordMboW" width="139" height="53" style="margin-left:0px;margin-top:0px"></span></span></a></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="https://www.facebook.com/VOXOX/" target="_blank"><span style="font-size:12pt;font-family:"Proxima Nova",sans-serif;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:27px;height:27px"><img src="https://lh6.googleusercontent.com/qS_cwPUkKDN7UEAMffT5cjE1qN41OWxwS8HKu2DZi8R9OfYZCrdVxxPsyJy_SOaTDjWHjPAsBAzGnrgiSgrqDFWQKoi1HAdYUldZOtUQY_2EH0FC7M67fPko4xEmw7yfwiIpnRIF" width="27" height="27" style="margin-left:0px;margin-top:0px"></span></span></a><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span><a href="https://www.instagram.com/voxoxofficial/" target="_blank"><span style="font-size:12pt;font-family:"Proxima Nova",sans-serif;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:26px;height:26px"><img src="https://lh3.googleusercontent.com/AFGDGW3w1Yco24kAphoI6UZW170z44YjZpLZ0rHGRfCDNyctuD4DkIYooDbxEoJxrv0NQ4TswSWA4k0FPOD6w5v_ZFadQmeoXHhP1rgeZXdoLV7n-1PGxYhi31pbte1GHYwURny8" width="26" height="26" style="margin-left:0px;margin-top:0px"></span></span></a><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span><a href="https://www.linkedin.com/company/3573541/admin/" target="_blank"><span style="font-size:12pt;font-family:"Proxima Nova",sans-serif;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:26px;height:26px"><img src="https://lh6.googleusercontent.com/skcophrAnEg1jyCTXau3hMbh0GF9b1TeZ-SdROEZ0OxxHuTRKGNTS_lYIh2LIdgJ6rLTL1LMUVOlhxrHm7hxZ6p8XfYovu7xd-tXhvU1OEm4Hi6niWF6Trr7EfMFqGoLNMMeyYqk" width="26" height="26" style="margin-left:0px;margin-top:0px"></span></span></a><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span><a href="https://twitter.com/Voxox" target="_blank"><span style="font-size:12pt;font-family:"Proxima Nova",sans-serif;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:26px;height:26px"><img src="https://lh6.googleusercontent.com/-IAXOgfWybf32YI5OpWoYsxhr1Iq2lvdT8a7LDpiP9IIXDxWemvF2v-dQrQC7ZPDn6eQtNQav84fAm6w39EUMfUkEq9e-mebAWCw5F1g57C3UWrnxcLoJmnPxTsSec0vI-biI8J7" width="26" height="26" style="margin-left:0px;margin-top:0px"></span></span></a></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:"Helvetica Neue",sans-serif;color:rgb(153,153,153);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">The information contained herein is confidential and privileged information or work product intended only for the individual or entity to whom it is addressed. Any unauthorized use, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately.</span></p></span></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 14, 2021 at 9:16 AM Mike Hammett <<a href="mailto:voiceops@ics-il.net">voiceops@ics-il.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:rgb(0,0,0)">I should add that my initial intent was the voice ecosystem, aside from the end-users. For those, usually it's one of the things we all already know.<div><br></div><div>Why would carrier A have "good quality", while carrier B didn't?</div><div><br></div><div><br></div><div>I had a conversation with a customer about quality being more important than price. A lot of things come to mind right away (such as diversity, latency, jitter, packet loss, etc.), but I'm looking for what I don't know.</div><div><br></div><div><br></div><div><br></div><div>orrrr</div><div><br></div><div><br></div><div>Are there just that many poorly ran companies where the low-hanging fruit I'm brushing aside is where almost all of the problems occur?</div><div><br><div><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br><a href="http://www.ics-il.com" target="_blank">http://www.ics-il.com</a><br><br><br><br>Midwest Internet Exchange<br><a href="http://www.midwest-ix.com" target="_blank">http://www.midwest-ix.com</a><br><br><span name="x"></span><br></div><br><hr id="gmail-m_-5976346594203163285zwchr"><div style="color:rgb(0,0,0);font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt"><b>From: </b>"Mike Hammett" <<a href="mailto:voiceops@ics-il.net" target="_blank">voiceops@ics-il.net</a>><br><b>To: </b>"VoiceOps" <<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>><br><b>Sent: </b>Sunday, June 13, 2021 1:11:30 PM<br><b>Subject: </b>[VoiceOps] Call Quality<br><br><div style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:rgb(0,0,0)">I've heard a variety of complaints and concerns over the years about call quality. How are these quality issues introduced? As long as pipes and equipment aren't overloaded, where is a quality issue to come from?<div><br></div><div><br></div><div>Obviously, the closer you are to the handsets, the less opportunity there is for issues. What else is there to take into account?<br><br><div><span></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br><a href="http://www.ics-il.com" target="_blank">http://www.ics-il.com</a><br><br><br><br>Midwest Internet Exchange<br><a href="http://www.midwest-ix.com" target="_blank">http://www.midwest-ix.com</a><br><br><span></span><br></div><br></div></div><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinf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