<div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-size:small">We know the owner. It's a Canadian ILEC we work with and interconnect with privately. So we know the traffic does not touch <a href="http://bandwidth.com">bandwidth.com</a> - 100% sure of it.</div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">This is why I am puzzled... and wondering if Five9 is getting smacked around as well, hiding behind the Bandwidth.com issue. </div><div class="gmail_default" style="font-size:small"><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><table border="0" cellspacing="0" cellpadding="0"><tbody><tr><td width="10" valign="top" style="width:7.5pt;padding:7.5pt 22.5pt 0cm 7.5pt"><p><a href="https://www.startelecom.ca/" target="_blank"><img src="https://www.startelecom.ca/wp-content/uploads/2021/09/Star-Telecom-Genesys-Partner-Logo-4.png" width="88" height="96" alt=" Star Telecom - Cloud Communications and Customer Experience Solutions"></a><br></p></td><td valign="top" style="border-top:none;border-bottom:none;border-left:none;border-right:1pt solid rgb(177,177,177);padding:0cm"></td><td valign="top" style="padding:0cm 0cm 0cm 15pt"><p><font face="trebuchet ms, sans-serif"><b><span style="font-size:10.5pt;color:rgb(51,51,51)">Ivan Kovacevic</span></b><span style="font-size:9pt;color:rgb(173,173,173)"><br></span><font size="1" color="#999999"><i>Co-Founder and VP Client Services</i></font></font></p></td></tr></tbody></table></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Sep 27, 2021 at 6:28 PM Darren <<a href="mailto:d@d-man.org">d@d-man.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">Five9’s uses <a href="http://bandwidth.com" target="_blank">bandwidth.com</a> to provide some of their services. Lookup the phone numbers that are having issues on inbound and check their actual owner.<u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:12pt;color:black">From: </span></b><span style="font-size:12pt;color:black">VoiceOps <<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>> on behalf of Ivan Kovacevic via VoiceOps <<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>><br>
<b>Reply-To: </b>Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca" target="_blank">ivan.kovacevic@startelecom.ca</a>><br>
<b>Date: </b>Monday, September 27, 2021 at 3:23 PM<br>
<b>To: </b>VoiceOps <<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>><br>
<b>Subject: </b>[VoiceOps] Five9 Issues / DDoS?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12pt">So we have a Five9 SIP Trunking client who is being told by Five9 that their IVR/DTMF isn't working because of the Bandwidth.com outage. <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12pt">which is strange .... because their call path does not touch
<a href="http://bandwidth.com" target="_blank">bandwidth.com</a> at all... and raises the prospect of Five9s being targeted separately from Bandwidth? <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12pt">Any Five9 customers who are having issues which are definitely not related to Bandwidth.com? Or is that platform specific question too obscure for this list? <u></u><u></u></span></p>
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<p><a href="https://www.startelecom.ca/" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="color:blue"><img border="0" width="88" height="96" style="width: 0.9166in; height: 1in;" id="gmail-m_-2727565232319967405_x0000_i1026" src="https://www.startelecom.ca/wp-content/uploads/2021/09/Star-Telecom-Genesys-Partner-Logo-4.png" alt="Star Telecom - Cloud Communications and Customer Experience Solutions"></span></span></a><u></u><u></u></p>
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<p><b><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:rgb(51,51,51)">Ivan Kovacevic</span></b><span style="font-size:9pt;font-family:"Trebuchet MS",sans-serif;color:rgb(173,173,173)"><br>
</span><i><span style="font-size:7.5pt;font-family:"Trebuchet MS",sans-serif;color:rgb(153,153,153)">Co-Founder and VP Client Services</span></i><u></u><u></u></p>
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</blockquote></div><img src="https://t.sidekickopen10.com/s3t/o/5/f18dQhb0S7ks8fTz3ZW2rZD6K2B9gXrN7sKj6v4LCS0Vf6xNj7dSCJWW64Jplz1pctGFW2w-ydG1k1H6H0?si=6470560385859584&pi=41d167c3-2adb-40e4-cb7c-76612aaabcad" alt="" style="display:none!important" height="1" width="1"></div>
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