<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div class="">1. These are legal questions and IANAL so get a legal advisor. Here's one you can start with because these guys are very technical: Jonathan Marashlian, <a href="mailto:jsm@commlawgroup.com" class="">jsm@commlawgroup.com</a>. Penalties can be $10k from the FCC for noncompliance, and one operator was ordered to pay $41M by a jury for mismanagement of VoIP. </div><div class=""><br class=""></div><div class="">2. The FCC summarizes all the requirements here: <a href="https://www.fcc.gov/911-dispatchable-location" class="">https://www.fcc.gov/911-dispatchable-location</a></div><div class="">Softphone VoIP apps that can make or receive calls using phone numbers are examples of "non-fixed Interconnect VoIP". </div><div class=""><br class=""></div><div class="">"Fixed" VoIP is more-or-less something that requires a technician to relocate. "Non-fixed" means that thet end user can move it themselves. So a 4 pound desk phone that can be connected to any Ethernet network and REGISTER via the Internet could be "non-fixed".</div><div class=""><br class=""></div><div class="">3. As for updating your callers' location, by January 6, 2022, you either need to either:</div><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;" class=""><div class=""><br class=""></div><div class="">A. Automatically detect it "if technically feasible" (Redsky is the market leader here) </div></blockquote><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;" class=""><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;" class=""><div class=""><br class=""></div><div class="">OR</div><div class=""><br class=""></div></blockquote></blockquote><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;" class=""><div class="">B. Allow the user to update it <i class="">using only the CPE</i><span style="font-style: normal;" class=""> which might mean the smartphone, or it could mean the desk phone. </span></div>(47 CFR ยง 9.11(b)(4)(ii)(B).)</blockquote><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;" class=""><br class=""></blockquote><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;" class=""><br class=""></blockquote>4. As of NOW (since January 6, 2021) VoIP providers already must be providing <i class="">dispatchable location</i><span style="font-style: normal;" class=""> for every outbound 911 call, which includes enough information to a first responder to find the victim inside a campus, and inside a building. There are other obligations too, like notifying a central location.</span><br class=""><div class=""><br class=""></div><div class="">This isn't legal advice - this is just for information purposes only. But these are some of the guidelines we're using for all of our Voice engineering efforts.</div><div class=""><br class=""></div><div class=""><br class=""></div><div class="">The requirements on anyone who sells Voice service using phone numbers have grown a lot in complexity and technical specificity in the past few years. </div><br class=""><div class="">
<meta charset="UTF-8" class=""><div dir="auto" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="caret-color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="caret-color: rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="text-align: start; text-indent: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div><div dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><div dir="auto" class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"><div class="" style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"><div><div class="" style="color: rgb(0, 0, 0); caret-color: rgb(0, 0, 0); letter-spacing: normal; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; -webkit-text-stroke-width: 0px;"><font class=""><span class="" style="color: rgb(0, 68, 121); font-size: 9px; font-family: Helvetica;"><font face="Arial Black" class="" style="line-height: normal;"><b class="">Mark R Lindsey, SMTS</b></font></span><span class="" style="font-size: 9px; font-family: "Arial Black";"><span class="" style="font-size: 13px;"><font color="#794800" class=""> <span class="" style="font-size: 16px;">|</span> </font></span></span><span class="" style="color: rgb(0, 68, 121); font-size: 9px; font-family: "Arial Black";">+1-229-316-0013</span><font color="#794800" class=""><span class="" style="font-size: 9px; font-family: "Arial Black";"><span class="" style="font-size: 13px;"> </span></span><span class="" style="font-size: 9px; font-family: "Arial Black";"><span class="" style="font-size: 13px;"><span class="" style="font-size: 16px;">|</span></span></span><span class="" style="font-size: 9px; font-family: "Arial Black";"><span class="" style="font-size: 13px;"> </span></span></font><span class="" style="font-size: 9px; font-family: "Arial Black";"><font color="#004479" class=""><a href="mailto:mark@ecg.co" class="">mark@ecg.co</a></font><span class="" style="font-size: 13px;"><font color="#794800" class=""> </font></span></span><span class="" style="font-size: 9px; font-family: "Arial Black";"><span class="" style="font-size: 13px;"><span class="" style="font-size: 16px;"><font color="#794800" class="">|</font></span></span></span><font face="Arial Black" class=""><span class="" style="font-size: 9px;"><b class=""><font color="#794800" class=""> </font><font color="#004479" style="color: rgb(0, 68, 121);" class=""><a href="https://ecg.co/lindsey/" class="" style="color: rgb(0, 68, 121);">https://ecg.co/lindsey/</a></font></b></span></font></font></div></div></div></div></div></div></div></div></div></div></div></div><br class="Apple-interchange-newline"></div><br class="Apple-interchange-newline"></div></div><br class="Apple-interchange-newline"></div><br class="Apple-interchange-newline"></div><br class="Apple-interchange-newline"></div><br class="Apple-interchange-newline"><br class="Apple-interchange-newline">
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<div><br class=""><blockquote type="cite" class=""><div class="">On Sep 27, 2021, at 2:28 PM, Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" class="">caalvarez@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">I just had a call with Bandwidth about using their Dynamic Location Routing product to fill in the very specific location info required by this act. However, I asked them a question he said had never been asked; what are we to do with permanently mobile (all softphone) companies. I can't believe that in 2021, people are still insisting on physical phones all the time. I've get several soft-only customers, or maybe a physical phone for a couple of receptionist type people. Some have offices that they almost never use.<div class=""><br class=""></div><div class="">So...what are the rest of you doing with this?</div><div class=""><br class=""></div><div class="">I thought there was a legal option to say "don't use your mobile softphone" but maybe not?</div><div class=""><br class=""></div></div>
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