<div dir="ltr"><div>Five9 is not having any ddos issues we are impacted by some of the same issues other Bandwidth customers have experienced. outbound and inbound issues originally. Outbound has been routed around, inbound issues are intermittent, have had issues with dtmf routing over specific bandwidth sip trunks to be exact no issues with other traffic. We have seen intermittent improvements on Bandwidth inbound recently but this is not the first time we have seen improvement, and then problem returns. <br></div><div><br></div><div>If you believe that your being misled by a Five9 update please feel free to pm me on the side and I can try and answer your questions</div><div><br></div><div>Thanks</div><div><br></div><div>TP<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Sep 27, 2021 at 3:35 PM Darren via VoiceOps <<a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div style="overflow-wrap: break-word;" lang="EN-US">
<div class="gmail-m_-8276513284277229838WordSection1">
<p class="MsoNormal">Five9’s uses <a href="http://bandwidth.com" target="_blank">bandwidth.com</a> to provide some of their services. Lookup the phone numbers that are having issues on inbound and check their actual owner.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div style="border-color:rgb(181,196,223) currentcolor currentcolor;border-style:solid none none;border-width:1pt medium medium;padding:3pt 0in 0in">
<p class="MsoNormal"><b><span style="font-size:12pt;color:black">From: </span></b><span style="font-size:12pt;color:black">VoiceOps <<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>> on behalf of Ivan Kovacevic via VoiceOps <<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>><br>
<b>Reply-To: </b>Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca" target="_blank">ivan.kovacevic@startelecom.ca</a>><br>
<b>Date: </b>Monday, September 27, 2021 at 3:23 PM<br>
<b>To: </b>VoiceOps <<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>><br>
<b>Subject: </b>[VoiceOps] Five9 Issues / DDoS?<u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12pt">So we have a Five9 SIP Trunking client who is being told by Five9 that their IVR/DTMF isn't working because of the Bandwidth.com outage. <u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12pt"><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12pt">which is strange .... because their call path does not touch
<a href="http://bandwidth.com" target="_blank">bandwidth.com</a> at all... and raises the prospect of Five9s being targeted separately from Bandwidth? <u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12pt"><u></u> <u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12pt">Any Five9 customers who are having issues which are definitely not related to Bandwidth.com? Or is that platform specific question too obscure for this list? <u></u><u></u></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12pt"><u></u> <u></u></span></p>
</div>
<div>
<div>
<div>
<table cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr>
<td style="width:7.5pt;padding:7.5pt 22.5pt 0in 7.5pt" width="10" valign="top">
<p><a href="https://www.startelecom.ca/" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="color:blue"><img style="width: 0.9166in; height: 1in;" id="gmail-m_-8276513284277229838_x0000_i1026" src="https://www.startelecom.ca/wp-content/uploads/2021/09/Star-Telecom-Genesys-Partner-Logo-4.png" alt="Star Telecom - Cloud Communications and Customer Experience Solutions" width="88" height="96" border="0"></span></span></a><u></u><u></u></p>
</td>
<td style="border-color:currentcolor rgb(177,177,177) currentcolor currentcolor;border-style:none solid none none;border-width:medium 1pt medium medium;padding:0in" valign="top">
</td>
<td style="padding:0in 0in 0in 15pt" valign="top">
<p><b><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:rgb(51,51,51)">Ivan Kovacevic</span></b><span style="font-size:9pt;font-family:"Trebuchet MS",sans-serif;color:rgb(173,173,173)"><br>
</span><i><span style="font-size:7.5pt;font-family:"Trebuchet MS",sans-serif;color:rgb(153,153,153)">Co-Founder and VP Client Services</span></i><u></u><u></u></p>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
<p class="MsoNormal"><img style="width: 0.0104in; height: 0.0104in;" id="gmail-m_-8276513284277229838_x0000_i1025" src="https://t.sidekickopen10.com/s3t/o/5/f18dQhb0S7ks8fTz3ZW2rZD6K2B9gXrN7sKj6v4LCS0Vf6xNj7dSCJWW64Jplz1pctGFW2w-ydG1k1H6H0?si=6470560385859584&pi=fa02c373-be41-4344-d818-3a98e473561a" width="1" height="1" border="0"><u></u><u></u></p>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<p><span style="font-size:10pt">NOTE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited.
If you are not the intended recipient, please contact the sender by replying to this email, and destroy all copies of the original message.</span><u></u><u></u></p>
</div>
</div>
_______________________________________________<br>
VoiceOps mailing list<br>
<a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/voiceops" rel="noreferrer" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br>
</blockquote></div>