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<p class="MsoNormal">Five9’s uses bandwidth.com to provide some of their services. Lookup the phone numbers that are having issues on inbound and check their actual owner.<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">VoiceOps <voiceops-bounces@voiceops.org> on behalf of Ivan Kovacevic via VoiceOps <voiceops@voiceops.org><br>
<b>Reply-To: </b>Ivan Kovacevic <ivan.kovacevic@startelecom.ca><br>
<b>Date: </b>Monday, September 27, 2021 at 3:23 PM<br>
<b>To: </b>VoiceOps <voiceops@voiceops.org><br>
<b>Subject: </b>[VoiceOps] Five9 Issues / DDoS?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">So we have a Five9 SIP Trunking client who is being told by Five9 that their IVR/DTMF isn't working because of the Bandwidth.com outage. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">which is strange .... because their call path does not touch
<a href="http://bandwidth.com">bandwidth.com</a> at all... and raises the prospect of Five9s being targeted separately from Bandwidth? <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">Any Five9 customers who are having issues which are definitely not related to Bandwidth.com? Or is that platform specific question too obscure for this list? <o:p></o:p></span></p>
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<p><a href="https://www.startelecom.ca/" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="color:blue"><img border="0" width="88" height="96" style="width:.9166in;height:1.0in" id="_x0000_i1026" src="https://www.startelecom.ca/wp-content/uploads/2021/09/Star-Telecom-Genesys-Partner-Logo-4.png" alt=" Star Telecom - Cloud Communications and Customer Experience Solutions"></span></span></a><o:p></o:p></p>
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<p><b><span style="font-size:10.5pt;font-family:"Trebuchet MS",sans-serif;color:#333333">Ivan Kovacevic</span></b><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#ADADAD"><br>
</span><i><span style="font-size:7.5pt;font-family:"Trebuchet MS",sans-serif;color:#999999">Co-Founder and VP Client Services</span></i><o:p></o:p></p>
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<p class="MsoNormal"><img border="0" width="1" height="1" style="width:.0104in;height:.0104in" id="_x0000_i1025" src="https://t.sidekickopen10.com/s3t/o/5/f18dQhb0S7ks8fTz3ZW2rZD6K2B9gXrN7sKj6v4LCS0Vf6xNj7dSCJWW64Jplz1pctGFW2w-ydG1k1H6H0?si=6470560385859584&pi=fa02c373-be41-4344-d818-3a98e473561a"><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p><span style="font-size:10.0pt">NOTE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited.
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