<div dir="ltr">Is this some sort of ransom event against them maybe? And what are the rest of you telling your customers? We seem to have only a few specifically complaining, but those are complaining a lot.<div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Sep 28, 2021 at 11:06 PM Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca">ivan.kovacevic@startelecom.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-size:small">Happening again. </div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small"><a href="https://status.bandwidth.com/" target="_blank">https://status.bandwidth.com/</a><br></div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small"><br></div><div><div dir="ltr"><div dir="ltr"><table border="0" cellspacing="0" cellpadding="0"><tbody><tr><td width="10" valign="top" style="width:7.5pt;padding:7.5pt 22.5pt 0cm 7.5pt"><p><a href="https://www.startelecom.ca/" target="_blank"><img width="88" height="96" alt="Star Telecom - Cloud Communications and Customer Experience Solutions"></a><br></p></td><td valign="top" style="border-top:none;border-bottom:none;border-left:none;border-right:1pt solid rgb(177,177,177);padding:0cm"></td><td valign="top" style="padding:0cm 0cm 0cm 15pt"><p><font face="trebuchet ms, sans-serif"><b><span style="font-size:10.5pt;color:rgb(51,51,51)">Ivan Kovacevic</span></b><span style="font-size:9pt;color:rgb(173,173,173)"><br></span><font size="1" color="#999999"><i>Co-Founder and VP Client Services<br></i></font></font></p><p><br></p></td></tr></tbody></table></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Sep 27, 2021 at 10:19 PM Peter Beckman via VoiceOps <<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">On Mon, 27 Sep 2021, Ryan Delgrosso wrote:<br>
<br>
> Nothing meaningful other than the normal public party line.<br>
><br>
> I too have heard unofficially that its DDOS, which makes sense given the <br>
> recurring nature.<br>
><br>
> 4.5hrs down Sat<br>
<br>
Our monitoring showed 2 hours 47 minutes of actual service affecting<br>
outages across Voice (Inbound and Outbound), Messaging, and API/Portal.<br>
<br>
The issue started at 3pm and recovered at 5:47pm EDT. We reported it to<br>
the TAC at 3:07pm, they did not post on Status until 3:31pm.<br>
<br>
> Some small downtime Sun<br>
><br>
> Now deep into Monday with problems.<br>
><br>
> Its not a good look, but id like some more transparency.<br>
<br>
DDoS attacks are real and hard to null route. You've got millions of IP<br>
addresses slamming you with data. Your router has a capacity, and your<br>
router cannot handle all of that extra crap data along with all of our<br>
traffic too.<br>
<br>
I'm sure BW will be investing in some beefy hardware that will be able to<br>
better handle DDoS attacks, as well as working more closely with their<br>
peering providers. I have to assume that they were getting gigabits of<br>
traffic, overwhelming their links in addition to their edge routers.<br>
<br>
Cloudflare details how they do it here:<br>
<a href="https://support.cloudflare.com/hc/en-us/articles/200172676-Understanding-Cloudflare-DDoS-protection" rel="noreferrer" target="_blank">https://support.cloudflare.com/hc/en-us/articles/200172676-Understanding-Cloudflare-DDoS-protection</a><br>
<br>
Not much to be transparent about. The Internet is an unfriendly place, and<br>
bad actors can rain hell upon any public IP they want. Unsecured laptops,<br>
desktops, TVs, IOT devices, etc, all contribute just a little tiny bit,<br>
and all focus on one single point, kinda like those giant solar farms with<br>
the mirrors and single tower in the middle to boil the molten salt.<br>
<br>
Well, Bandwidth is the molten salt, and the mirrors are a bunch of<br>
unsecured devices on the Internet.<br>
<br>
---------------------------------------------------------------------------<br>
Peter Beckman Internet Guy<br>
<a href="mailto:beckman@angryox.com" target="_blank">beckman@angryox.com</a> <a href="https://www.angryox.com/" rel="noreferrer" target="_blank">https://www.angryox.com/</a><br>
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