<div dir="ltr">We had someone demand info once, but he didn't cite any laws and just claimed he was entitled to it because he was being harassed (collections company). Of course you can imagine how much sand we told him to pound.<div><br></div><div>In your case, I would default to no info given, CPNI or not, unless there's a legal requirement to provide it. It's hard to prove a negative, but I've never heard of any requirement to provide customer info or even to have ANY conversation with a random person.</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Mar 23, 2022 at 9:55 AM Calvin Ellison <<a href="mailto:calvin.ellison@voxox.com">calvin.ellison@voxox.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Has anyone received a traceback request from a party other than the ITG or a law enforcement agency?<div><br></div><div>Is there any law or rule that requires a carrier to respond to a traceback request from the general public?<div><br></div><div>A private individual has contacted us requesting a traceback based on our STIR/SHAKEN signature, but they are not a member of the ITG and do not have any accompanying legal device like a subpoena. They also do not appear to be a carrier, and I question whether this person's own carrier should be passing the Identity header to them at all. This person has been citing 47 U.S. Code § 222(d)(2), claiming there is no restriction on who CPNI can be shared with, but I don't believe this gives them any standing to request a trackback without a legal device.</div><div><br></div><div>We've engaged our own counsel about this, but I'm curious what other carriers have been experiencing.</div><div><br clear="all"><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:800;vertical-align:baseline;white-space:pre-wrap"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:800;vertical-align:baseline;white-space:pre-wrap"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:800;vertical-align:baseline;white-space:pre-wrap">Calvin Ellison</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Systems Architect</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="mailto:calvin.ellison@voxox.com" target="_blank">calvin.ellison@voxox.com</a></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">+1 (213) 285-0555</span><span style="font-size:2.25pt;font-family:"Proxima Nova",sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><br><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="http://voxox.com" target="_blank"><span style="font-size:10pt;font-family:"Proxima Nova",sans-serif;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:139px;height:53px"><img width="139" height="53" style="margin-left: 0px; 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