<div dir="auto">A supervisor reached out to me today, </div><div dir="auto">He advised me that, with the new setup spectrum where a customers is provided a 2 equipment solution when they have static IP, </div><div dir="auto">1 modem, 1 router that handles the static IP </div><div dir="auto"><br></div><div dir="auto">The static IP is only for incoming traffic </div><div dir="auto">Outgoing traffic is seen as a DHCP assigned IP address </div><div dir="auto"><br></div><div dir="auto">And this causes issues in SIP and with VPN’s <br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">On Thu, Jun 23, 2022 at 17:37 Izzy Goldstein - TeleGo <<a href="mailto:igoldstein@telego.net">igoldstein@telego.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div dir="ltr"><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:rgb(0,0,0)">Anyone from charter that can reach out to me? off list is ok </div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:rgb(0,0,0)">i am facing an issue with VoIP/SIP</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:rgb(0,0,0)">pockets from my datacenter to a specific IP are not making it to the destination, </div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:rgb(0,0,0)">1 HOP before the Default gateway sends the packets to another destination perhaps ?</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small;color:rgb(0,0,0)"><br></div><div><br></div>-- <br><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span style="font-size:12.8px"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;font-weight:700;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(67,67,67)">Izzy Goldstein </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(67,67,67)">Chief Technology Officer</span><span style="font-size:13.3333px;font-family:arial;font-style:italic;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(67,67,67)"> - </span><span style="font-family:arial;font-size:13.3333px;font-style:italic;white-space:pre-wrap;background-color:transparent;color:rgb(67,67,67)">DevOps Master</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(67,67,67)">Main: </span><span style="font-size:13.3333px;font-family:arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(17,85,204)"><a href="tel:(212)%20477-1000" value="+12124771000" style="font-family:arial;color:rgb(17,85,204)" target="_blank">(212) 477-1000 x 2085</a></span><span style="font-size:13.3333px;font-family:arial;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(17,85,204)"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(67,67,67)">Direct: </span><span style="font-size:13.3333px;font-family:arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(17,85,204)"><a href="tel:(929)%20477-2085" value="+19294772085" style="font-family:arial;color:rgb(17,85,204)" target="_blank">(929) 477-2085</a></span></p><p dir="ltr" style="font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;line-height:1.2;margin-top:0pt;margin-bottom:0pt;background-color:rgb(255,255,255);color:rgb(34,34,34)"><span style="font-size:13.3333px;font-family:arial;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(67,67,67)">Website:</span><span style="font-size:13.3333px;font-family:arial;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(17,85,204)"> </span><a href="http://www.telego.net/" style="text-decoration:none;font-family:arial,sans-serif;color:rgb(17,85,204)" target="_blank"><span style="font-size:13.3333px;font-family:arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap;background-color:transparent">www.telego.com</span></a><span style="font-size:13.3333px;font-family:arial;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(67,67,67)"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"></span><span style="font-size:12.8px"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><img src="https://telego.com/wp-content/uploads/telego-signature-logo.png"><br></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10.6667px;font-family:arial;font-style:italic;vertical-align:baseline;white-space:pre-wrap;color:rgb(153,153,153)">Confidentiality Notice: This e-mail may contain confidential and/or privileged information. 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</blockquote></div></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span style="font-size:12.8px"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Izzy Goldstein </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Chief Technology Officer</span><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"> - </span><span style="background-color:transparent;color:rgb(67,67,67);font-family:arial;font-size:13.3333px;font-style:italic;white-space:pre-wrap">DevOps Master</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Main: </span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(212)%20477-1000" value="+12124771000" style="color:rgb(17,85,204)" target="_blank">(212) 477-1000 x 2085</a></span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Direct: </span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(929)%20477-2085" value="+19294772085" style="color:rgb(17,85,204)" target="_blank">(929) 477-2085</a></span></p><p dir="ltr" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Website:</span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span><a href="https://telego.com/" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:13.3333px;font-family:arial;background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">https://telego.com/</span></a><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"></span><span style="font-size:12.8px"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><img src="https://telego.com/wp-content/uploads/telego-signature-logo.png"><br></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10.6667px;font-family:arial;color:rgb(153,153,153);font-style:italic;vertical-align:baseline;white-space:pre-wrap">Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"><br></span><a href="https://youtu.be/DaT8YAZ4V0w" style="color:rgb(17,85,204);font-size:12.8px;text-decoration:none" target="_blank"><span style="font-size:14.6667px;font-family:arial;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">TeleGo Hosted PBX</span></a><br></p></span></div></div></div></div></div></div></div></div></div></div>