<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'>Does anyone have a better way of generating the NENA SOI files than Notepad if you're waiting on your billing system to make reports that generate the correct files automatically?<br><br><div><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Mike Hammett via VoiceOps" <voiceops@voiceops.org><br><b>To: </b>voiceops@voiceops.org<br><b>Sent: </b>Tuesday, October 18, 2022 5:21:39 PM<br><b>Subject: </b>[VoiceOps] 911 Database Stuff<br><br><style>p { margin: 0; }</style><div style="font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000">Going through a migration from E911 to NG911, I've been peering into what and how we do 911, both old and new.<div><br></div><div>A) Not all services have a web UI for you to make changes. Intrado does, but the new one does not. Only way is to upload SOI files. I guess we gotta figure out how to do that.</div><div>B) We have more entries than we have TNs.</div><div>C) People are bad at documentation.</div><div><br></div><div>I'm assuming we should be deleting records for customers that disconnected service. I'm not sure we've done that, based on the records that I see.</div><div>For customers that port away, I'm assuming we're supposed to be unlocking the TN for the new provider to take over the record.</div><div>If I unlock it, but the new provider never migrates away, what do I do with it?</div><div>What happens if a provider inserts a duplicate record?</div><div><br><div><span></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span></span><br></div><br></div></div><br>_______________________________________________<br>VoiceOps mailing list<br>VoiceOps@voiceops.org<br>https://puck.nether.net/mailman/listinfo/voiceops<br></div><br></div></body></html>