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<p class="MsoNormal">Hi <span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">
Mike,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">When you have “empty”
<span style="background:white">calls, do you still get some RTP?<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white">Have you tried recording any audio?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white">Would setting the SBC to clear the call when silence detected, with a variable timer?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white">Do they come from any particular carrier?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white">Or NPA-NXX or IP address weighted?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white">Sounds a nice Big data analysis challenge
</span><span style="font-size:10.0pt;font-family:"Apple Color Emoji";color:black;background:white">😉</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Many Thanks & Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">For your convenience, please click
</span><a href="https://calendly.com/richard-406/30min">here</a><span style="color:black"> to schedule a time for us to talk.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Richard Jobson<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Teraquant Corporation<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">ph: 719 488 1003<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">d/l: (719) 766-8523<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><a href="http://www.teraquant.com/">www.teraquant.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">richard@teraquant.com<o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.linkedin.com/in/uc-expert-monitoring/">https://www.linkedin.com/in/uc-expert-monitoring/</a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Network Monitoring and Service Assurance - Speech Quality Experts (PESQ/POLQA) and Active Testing - Reporting – HPBX - Session Border Controllers – SASE and SD-WAN - Big Data Analytics, fraud detection
and protection.</span><b><span style="font-size:10.0pt;color:black"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt">--</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.5pt">NOTICE: This electronic mail transmission may contain confidential information and is intended only for the person(s) named. Any use, copying, or disclosure by any other person is strictly prohibited. If you
have received this transmission in error, please notify the sender via e-mail.</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">VoiceOps <voiceops-bounces@voiceops.org> on behalf of Carlos Alvarez via VoiceOps <voiceops@voiceops.org><br>
<b>Reply-To: </b>Carlos Alvarez <caalvarez@gmail.com><br>
<b>Date: </b>Sunday, December 11, 2022 at 1:13 PM<br>
<b>To: </b>VoiceOps <voiceops@voiceops.org><br>
<b>Subject: </b>Re: [VoiceOps] Empty Calls<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:.5in">Are they coming in via your carrier(s), or are they coming from random IPs?<o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:.5in">On Dec 11, 2022 at 1:09:28 PM, Mike Hammett via VoiceOps <<a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Didn't even realize I had sent it already...<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;background:white">We've been getting "empty" calls for years. BY empty, I mean there's no audio there at all. They're calls from all over
the place (I don't think I've traced them all down). We've had them sit on the line for hours (back when our IVR permitted that).</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Okay, I'll just deal with it. Now they're hitting our customers too.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">To me, it's more annoying than active scam calls because there's doubt if it's real or not. I assume every call not from a current or prospective
customer is a scam, so from the content, it's easy to tell.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">How are others handling these calls?<o:p></o:p></span></p>
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<br>
-----<br>
Mike Hammett<br>
Intelligent Computing Solutions<br>
<a href="http://www.ics-il.com">http://www.ics-il.com</a><br>
<br>
<br>
<br>
Midwest Internet Exchange<br>
<a href="http://www.midwest-ix.com">http://www.midwest-ix.com</a><br>
<br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
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<b><span style="font-size:12.0pt;font-family:Helvetica;color:black">From: </span>
</b><span style="font-size:12.0pt;font-family:Helvetica;color:black">"Mike Hammett" <<a href="mailto:voiceops@ics-il.net">voiceops@ics-il.net</a>><br>
<b>To: </b>"Voiceops.org" <<a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a>><br>
<b>Sent: </b>Sunday, December 11, 2022 2:07:02 PM<br>
<b>Subject: </b>Empty Calls<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">We've been getting "empty" calls for years. BY empty, I mean there's no audio there at all. <o:p></o:p></span></p>
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<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><br>
<br>
-----<br>
Mike Hammett<br>
Intelligent Computing Solutions<br>
<a href="http://www.ics-il.com">http://www.ics-il.com</a><br>
<br>
<br>
<br>
Midwest Internet Exchange<br>
<a href="http://www.midwest-ix.com">http://www.midwest-ix.com</a><br>
<br>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in">_______________________________________________<br>
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