<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'>In my experience, they will investigate and let you know what's going on. For us, usually, it's a problem with a Verizon Wireless circuit causing Verizon Wireless reachability issues.<br><br><div><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Collin Rose" <collin.rose@daystarrfiber.net><br><b>To: </b>"Mike Hammett" <voiceops@ics-il.net><br><b>Cc: </b>"VoiceOps" <voiceops@voiceops.org><br><b>Sent: </b>Sunday, February 18, 2024 10:04:57 PM<br><b>Subject: </b>Re: [VoiceOps] AT&T Wireless / FirstNet routing issue contact<br><br>
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<span style="font-size:11.0pt">Yes. <span style=""> Trying this, don’t have high hopes. Opened against my local trunking circuit ID.</span></span></p>
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<a name="_MailAutoSig"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif">Collin R</span></a><span style=""></span><span style="font-size:11.0pt"></span></p>
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<a name="_MailOriginal"><b><span style="color: black;">From: </span></b><span style="color: black;">Mike Hammett <voiceops@ics-il.net><br>
<b>Date: </b>Sunday, February 18, 2024 at 7:30</span></a><span style=""><span style="font-family: Arial, sans-serif; color: black;"> </span><span style="color: black;">PM<br>
<b>To: </b>Collin Rose <collin.rose@daystarrfiber.net><br>
<b>Cc: </b>VoiceOps <voiceops@voiceops.org><br>
<b>Subject: </b>Re: [VoiceOps] AT&T Wireless / FirstNet routing issue contact</span></span></p>
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<p><span style="">[External Email]: This message is from a sender outside our organization. Exercise caution with links and attachments. Do not share sensitive information unless you verify the sender's identity and trust the content.</span></p>
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<span style=""><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">Are you a Frontier customer and have access to VFO?</span></span><span style=""><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;"></span></span></p>
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Mike Hammett<br>
Intelligent Computing Solutions<br>
http://www.ics-il.com<br>
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Midwest Internet Exchange<br>
http://www.midwest-ix.com<br>
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<span style=""><b><span style="font-family: Helvetica; color: black;">From: </span>
</b></span><span style=""><span style="font-family: Helvetica; color: black;">"Collin Rose via VoiceOps" <voiceops@voiceops.org><br>
<b>To: </b>"VoiceOps" <voiceops@voiceops.org><br>
<b>Sent: </b>Sunday, February 18, 2024 5:48:13 PM<br>
<b>Subject: </b>[VoiceOps] AT&T Wireless / FirstNet routing issue contact</span></span><span style=""><span style="font-family: Helvetica; color: black;"></span></span></p>
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<span style=""><span style="font-size: 11pt; color: black;">We appear to have an issue with AT&T Wireless failing to complete calls to us and anything behind the local Frontier tandem (which they apparently were routing our calls to). We are seeing call failures
on testing from an AT&T wireless cellular phone to both our numbers, and the Frontier exchanges served off the tandem. Any one got any contacts to open a ticket? Our end-user ticket, and our FirstNet ticket through the local 911 center have both been unsuccessful,
and we are going on 72 hours of inability to receive calls from AT&T Wireless customers.</span></span><span style=""><span style="color: black;"></span></span></p>
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<span style=""><span style="font-size: 11pt; color: black;">Thanks,</span></span><span style=""><span style="color: black;"></span></span></p>
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<span style=""><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: black;">Collin R</span></span><span style=""><span style="color: black;"></span></span></p>
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