<div dir="ltr">More than we'd like to. Medical institutions and law firms seem to be the two biggest ones. We have one hospital that has multiple PRIs just devoted to faxing -- thankfully that is TDM, so in general it just works. Otherwise, for those that use SIP there doesn't seem to ever be a "just do X, and it'll work". There's always some trial and error with the individual site, the MTA / ATA model, the fax machines involved, etc. <div><br></div><div>The worst one I have seen was during the height of COVID. A new testing lab was opened and they could not be convinced that sending 1500 page faxes was fraught with potential problems. Regardless if there was an ATA involved or not. In the end, we declined to provide them service because we knew nothing good would come of it.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Apr 19, 2024 at 12:14 PM Jawaid Bazyar via VoiceOps <<a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">What are everyone's thoughts on trying to do fax this way, versus, an E-Fax solution that supports receiving as well as sending ?<div><br></div><div>How many legit physical fax machines are you all supporting out there?</div><div><br></div><div>Jawaid</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Apr 19, 2024 at 12:13 PM Mark Wiater via VoiceOps <<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><u></u>
<div>
I can echo, that the ATA matters. But so does the configuration of
the faxing device (14400 Baud and ECM on), the switches that the
calls go through, the configuation of the network equipment and the
quality of the internet connection, even the cable type connecting
the ATA and the fax device sometimes. <br>
<br>
I have excellent faxing history with Cisco ATA-191's using G.711
(but not T.38 with the softswitch I use predominantly) and a client
network with well configured QOS enabled firewalls. <br>
<br>
It's not logical to me, but I've even seen instances where using a 2
conductor cable from fax to ata improved communication over a 4
conductor cable.<br>
<br>
Nathan and Ross covered other great points as well.<br>
<br>
Mark<br>
<br>
<div>On 4/18/2024 10:22 PM, KARIM MEKKAOUI
via VoiceOps wrote:<br>
</div>
<blockquote type="cite">
<div>
<p class="MsoNormal">Hi VOIPOPS Community<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Do you know about any fax over internet
solution that works? We tried multiple ATA and multiple ATA
configurations, sometime it works sometimes not.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Also, do you know about any eFax solution
provider that works good.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks in advance for your help.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">KARIM<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">MEKTEL INC.
<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<br>
<fieldset></fieldset>
<pre>_______________________________________________
VoiceOps mailing list
<a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a>
<a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a>
</pre>
</blockquote>
<br>
</div>
_______________________________________________<br>
VoiceOps mailing list<br>
<a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/voiceops" rel="noreferrer" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br>
</blockquote></div>
_______________________________________________<br>
VoiceOps mailing list<br>
<a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/voiceops" rel="noreferrer" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br>
</blockquote></div>