<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'>On a new platform we're evaluating I saw them specifically call out their ability to cache CNAM for months, though it was user configured.<div><br></div><div>So how much time are people doing (if at all)? Where's the balance in cost savings with increased headaches (or if not the headaches, at least the decrease in user experience)?<br><br><div><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Mike Hammett via VoiceOps" <voiceops@voiceops.org><br><b>To: </b>"voiceops" <voiceops@voiceops.org><br><b>Sent: </b>Friday, November 1, 2024 12:52:32 PM<br><b>Subject: </b>[VoiceOps] Stale Caller ID<br><br><div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000"><div>How common is how stale of caller ID data? We have a customer that is complaining that they're getting the wrong data on their phone. They insist it's not a local directory. We've verified it works fine on other providers.</div><div><br></div><div><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br></div></div><br>_______________________________________________<br>VoiceOps mailing list<br>VoiceOps@voiceops.org<br>https://puck.nether.net/mailman/listinfo/voiceops<br></div><br></div></div></body></html>