<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'>*nod* I had been reaching out to support as well, at least the support contacts on their escalation lists. They'd address the individual port at the time, but still leaving me in the dark as to what their policies were.<div><br></div><div>Ben followed up offlist and got me that information so now we know the rules we're playing by.<br><br><div><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Mary Lou Carey" <marylou@backuptelecom.com><br><b>To: </b>"Mike Hammett" <voiceops@ics-il.net><br><b>Cc: </b>"voiceops" <voiceops@voiceops.org><br><b>Sent: </b>Thursday, January 16, 2025 1:36:17 PM<br><b>Subject: </b>Re: [VoiceOps] Sinch\Inteliquent Port-Out Documentation<br><br>
<p>You might try reaching out to their support team that can be found at:</p>
<p><a href="https://community.sinch.com/t5/Discussion-Forum/Looking-for-assistance-on-porting-a-number-that-lists-Sinch/m-p/15527" target="_blank">https://community.sinch.com/t5/Discussion-Forum/Looking-for-assistance-on-porting-a-number-that-lists-Sinch/m-p/15527</a></p>
<p>If they can't help, then contact one of the primary contacts found in NPAC online portal. </p>
<p>Click on Bulletin Boards, </p>
<p>Select Contacts</p>
<p>Select your Region</p>
<p>Select Contact type: PRA: Primary</p>
<p>Select SPID 505B.</p>
<p>It will give you a list of phone numbers and e-mails for them.</p>
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<p><span>MARY LOU CAREY </span><br><span>BackUP Telecom Consulting </span><br><span>Office: 615-791-9969 </span><br><span>Cell: 615-796-1111</span></p>
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<p>On 2025-01-16 07:56 AM, Mike Hammett via VoiceOps wrote:</p>
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<div><span style="font-family: arial, helvetica, sans-serif;"><span style="font-size: 13.3333px;">Has anyone come across Sinch\Intelliquent</span></span><span style="font-size: 13.3333px; font-family: arial, helvetica, sans-serif;"> documentation on their port-out procedures, policies, etc. We can't just continue to throw LSRs at them, hoping that they stick.</span></div>
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<div><span style="font-family: arial, helvetica, sans-serif;"><span style="font-size: 13.3333px;">I haven't found anything in their portal that is of any assistance.</span></span></div>
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<div style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span></span></div>
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