[c-nsp] Service agreement warning for EOL hardware

[Seth Mattinen]

On 9/30/2010 15:53, Łukasz Bromirski wrote:
> On 2010-10-01 00:28, Seth Mattinen wrote:
>> So I went to download the "latest" image for an ancient router and
>> received this nifty error message:
>> Seeing as how the 3640 went EOS in 2002 and EOL in 2007, it can't have a
>> service contract or be eligible for one. Is this something I should care
>> about?
> 
> Service contract for a platform may be valid up to 5 years after
> it went EoS. When you look at the EoS note for 3640:
> 
> http://www.cisco.com/en/US/products/hw/routers/ps274/prod_eol_notice09186a008032d840.html
> 
> 
> There's a "End of new service attachment - November 2006". So, a
> customer activating a 5-year agreement with Cisco on November 2006
> could have a support to November 2011. Usually such agrements are made
> as part of multi-year Advanced Services contracts. Typical service for
> end users is fixed at one year, so most of typical customers ended
> up with 3640 no longer supported after November 2007.
> 
> Going back to the text - it seems that you're trying to download
> image you're either not at all, or no longer authorized to download.
> 


End of sale? The last sale date was 2002, not 2006. 5 years after end of
sale matches the EOL. I was always under the impression that EOL was final.

~Seth