[cisco-voip] Exchange crashed, Unity not working.

Ryan Ratliff rratliff at cisco.com
Thu May 6 14:01:16 EDT 2004


Try Database Walker on the Unity server first (www.ciscounitytools.com).
You might have to redo the Unity Configuration Setup on Unity to reassociate
it to the Exchange server.

Your voicemails will be getting saved, they are probably still in the
commserver\unitymta folder.

-Ryan
----- Original Message ----- 
From: "J A Pine" <versatile at direct-support.com>
To: <cisco-voip at puck.nether.net>
Sent: Thursday, May 06, 2004 11:31 AM
Subject: [cisco-voip] Exchange crashed, Unity not working.


> On Sunday we had a circuit failure at my work, which caused a few of our
> servers to go down.  Unfortunately one of the servers was our Exchange
2000
> server, which ended up frying our RAID card and 2 hard drives.  I had to
> rebuild Exchange on a new server, using the same IP and DNS name.
Exchange
> is up a running fine, and emails are working perfectly.  Unfortunately we
> have Unity running and it uses Exchange as it's message store.  We are
> running Exchange 2000 and Unity 4.0.2 on seperate servers.  I have ran
> permissions wizard and message store configuration over again, but we are
> still receiving access errors in Event Viewer and no voicemails are being
> saved.  Has anyone ever had to recover from this before?  What other steps
> should I take to fix the problems I am having?
>
> Jesse
>


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