[cisco-voip] Calling Name (inbound and outbound) not working on 3640 and NM-HDV-2MFT-T1 48

[William M. Sandiford]

The caller id number is appearing in the setup message but the caller id name is not...apparently Telus sends it in the Facility IE as opposed to the setup message.


I've XXXXXX'd the NPA/NXX for security reasons.


24w0d: ISDN Se3/0:23 Q931: RX <- SETUP pd = 8  callref = 0x033E 
        Bearer Capability i = 0x8090A2 
                Standard = CCITT 
                Transer Capability = Speech  
                Transfer Mode = Circuit 
                Transfer Rate = 64 kbit/s 
        Channel ID i = 0xA98386 
                Exclusive, Channel 6 
        Facility i = 0x9F8B0100A11002010102010080084D434344204E4554 
        Progress Ind i = 0x8283 - Origination address is non-ISDN  
        Calling Party Number i = 0x2183, 'XXXXXX7980' 
                Plan:ISDN, Type:National 
        Called Party Number i = 0xA1, 'XXXXXX2000' 
                Plan:ISDN, Type:National
24w0d: ISDN Se3/0:23 Q931: TX -> CALL_PROC pd = 8  callref = 0x833E 
        Channel ID i = 0xA98386 
                Exclusive, Channel 6
24w0d: ISDN Se3/0:23 Q931: TX -> CONNECT pd = 8  callref = 0x833E
24w0d: ISDN Se3/0:23 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x033E
24w0d: ISDN Se3/0:23 Q931: RX <- DISCONNECT pd = 8  callref = 0x033E 
        Cause i = 0x8090 - Normal call clearing
24w0d: ISDN Se3/0:23 Q931: TX -> RELEASE pd = 8  callref = 0x833E
24w0d: ISDN Se3/0:23 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x033E



-----Original Message-----
From: Jack Lyons [mailto:jack.lyons at martinagency.com] 
Sent: Tuesday, March 01, 2005 11:23 AM
To: 'Ryan Ratliff'; William M. Sandiford
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Calling Name (inbound and outbound) not working on 3640 and NM-HDV-2MFT-T1 48


Try turning up the isdn q931 debugs - it should show you the caller ID it is receiving from the T1.

Jack

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Tuesday, March 01, 2005 9:59 AM
To: William M. Sandiford
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Calling Name (inbound and outbound) not working on 3640 and NM-HDV-2MFT-T1 48

Can you capture the output of a 'debug isdn q931' for a test call and  
post it?

-Ryan
On Mar 1, 2005, at 9:45 AM, William M. Sandiford wrote:

Hello All:
 
I need some help
 
I have a PRI from Telus using NI2 as switchtype connected to a Cisco  
3640 with a NM-HDV-2MFT-T1 48 with IOS 12.3(10).
 
Everything works perfect with the exception of calling name display.  I  
can't seem to get Calling Name working either inbound or outbound.  I  
have spoken extensively with Telus and they tell me that they will  
correctly send and receive Calling Name via NI format.  I did some  
research and found the following document that appears to explain the  
setup for CallManager, but that doesn't do me any good on a 3640.
 
http://www.cisco.com/en/US/products/sw/voicesw/ps556/ 
products_tech_note09186a0080237271.shtml#cm_call_party_name
 
Apparently there are several ways that calling name can be sent and  
received (the document above mentions there are 3)  The problem is that  
I can't figure out how to change these settings on a 3640.
 
Any suggestions?
 
Thanks,
Bill



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No virus found in this outgoing message.
Checked by AVG Anti-Virus.
Version: 7.0.300 / Virus Database: 266.5.4 - Release Date: 3/1/2005