[cisco-voip] Any idea why
Tim Reimers
tim.reimers at asheville.k12.nc.us
Mon Mar 7 14:06:26 EST 2005
We recently encountered a situation (after an upgrade from 3.3.4 to
4.0.1)
where the corporate directory wasn't showing up..
The Services URL had been of the form
http://ip.address.xxx.yyy/dir/dir/dir/page.xml
We changed it to
http://hostname/dir/dir/dir/page.xml
and rebooted the phones that night...
It fixed the issue..
The vendor told me they had fixed exactly the same problem on another
upgrade
and had gone from hostname to IP in that case--
Not sure why this fixed it---
perhaps Wes's suggestion of restarting the TFTP service and rebooting
the phones would've worked...
but I wanted a URL in there anyhow-- though realistically I want a
different URL than the CCM itself-
I'd like to host the entire services area off-CCM so I can deploy apps
without worrying about
whether I'm going to affect the CCM...
(can I do that, Wes?)
Tim
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
Sent: Monday, March 07, 2005 1:49 PM
To: Voll, Scott
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Any idea why
Hi Scott,
The directories URL is passed to hte phone in the .cnf.xml file that is
downloaded via TFTP.
does the phone have the correct TFTP server address?
use window TFTP client from cmd line to confirm you can download
SEP<mac>.cnf.xml from that TFTP server. Check the directories URL
there, then reset the phone. If dir url i sincorrect in config file,
check the phone config page to make sure no value is specified there to
override the defaults. Last ditc effort, bounce the TFTp service on the
tftp server.
/Wes
Voll, Scott wrote:
>I have at lease one phone that is not displaying the corporate
directory
>button. I found the problem to be that it doesn't have the
>http://CM/CCMCIP/xmldirectory.asp
>Link in the settings. But my other phone does. Any ideas? Both are
on
>the same subnet.
>
>TIA
>
>Scott
>
>
>_______________________________________________
>cisco-voip mailing list
>cisco-voip at puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
More information about the cisco-voip
mailing list