[cisco-voip] Calling Name (inbound and outbound) not workingon3640 and NM-HDV-2MFT-T1 48, Facility IE

Blomfield, Adam Adam.Blomfield at sulzer.com
Wed Mar 9 15:32:08 EST 2005


Here's the response from opening a TAC case... 

"In the h323 protocol the call manager can't understand the calling name
in the Facility IE. The PSTN/PBX has to send us the calling name in the
Display IE. These are the two fields which comes in an isdn q931 setup
message. The CM can understand the calling name in Facility IE if we are
running MGCP protocol. 

In order to get the caller name displayed on the IP Phone we need to get
the caller name in the display ie field of the Isdn q931 call setup
message. This can only be configured on the telco switch. You will have
to ask your telephone company/service provider to enable sending of
display ie in the call setup message."

Looks like another case of forgoing standards and doing it 'the Cisco
way'.

If I have a bunch of dial peers in my config that point to other
services for things like T.37 onramp faxing how would they be affected
by moving to MGCP. Can MGCP and dial-peers happily coexist
simultaneously in the same config? I know that you can have backup
dial-peers that go into effect if CM fails and you go into SRST but I'm
not sure about the live coexistence.

Thanks,
Adam

-----Original Message-----
From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Wednesday, March 09, 2005 11:51 AM
To: Blomfield, Adam
Cc: cisco-voip at puck.nether.net
Subject: [SPAM] - Re: [cisco-voip] Calling Name (inbound and outbound)
not workingon3640 and NM-HDV-2MFT-T1 48, Facility IE - Email found in
subject

Adam,

Looks like the feature may have been integrated in 12.3T.  Start with 
'isdn supp-service name calling' and go from there.  It is part of a 
feature that originally targeted SIP but then expanded to h323.  Not 
sure if the full h323 implementation is available yet.  A good question 
for a formal TAC case or your Cisco SE.

/Wes

Blomfield, Adam wrote:

>I have a similar setup to this... my gateway is a 3662 running IOS
>12.3(11)T3. I had my trunks changed from 5eSS to NI2 last night and I
am
>now getting calling name delivered into the Facilities IE and can see
>this information in a Q931 debug as shown below. The gateway is
>connected to CCM via H.323 and I am not trying to configure it so that
>the name is passed onto the phone handsets, however I cannot see any
way
>to get CallManager to looked at the Facility IE on a H.323 gateway. Is
>it possible or do I have to migrate to MGCP to get this functionality?
>
>Thanks,
>Adam
>_________________________________________
>
>Adam Blomfield
>WAN Administrator
>Information Technology
>Sulzer Chemtech USA, Inc.
>4019 South Jackson Avenue, Tulsa OK 74107
>Tel. +1 918-445-6642, Fax +1 918-446-4701
>Cell +1 918-625-1739
>E-Mail mailto:adam.blomfield at sulzer.com
>Internet http://www.sulzerchemtech.com
>_________________________________________
>
>-----Original Message-----
>From: cisco-voip-bounces at puck.nether.net
>[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of William M.
>Sandiford
>Sent: Wednesday, March 02, 2005 9:35 AM
>To: cisco-voip at puck.nether.net
>Subject: RE: [cisco-voip] Calling Name (inbound and outbound) not
>workingon3640 and NM-HDV-2MFT-T1 48, Facility IE
>
>Hello:
>
>Just a quick note for all that were following this thread and that have
>helped out, I was able to get the problem totally solved.  I'm posting
>this for reference / archive purposes in case others have this problem
>in the future.
>
>The problem was that my carrier (TELUS) passes the calling name as a
>Facility IE as opposed to a Display IE.  On my platform (3640), and
most
>others I presume, calling name by facility IE was not supported until
>IOS 12.3(4)T so you will need that or later to make it work (I used
>12.3(11)T3).  The following configuration items were required in
>addition to any other configs that you already have.
>
>Under the serial interface for your T1, in my case int Serial3/0:23
>
>Interface Serial3/0:23
> isdn supp-service name calling
> isdn outgoing ie facility
> no isdn outgoing display-ie
>!
>
>Thanks to everyone who pointed me in the right direction for all the
>help.
>
>Regards,
>Bill
>
>
>-----Original Message-----
>From: William M. Sandiford 
>Sent: Tuesday, March 01, 2005 4:57 PM
>To: Mark R. Lindsey; cisco-voip at puck.nether.net
>Subject: RE: [cisco-voip] Calling Name (inbound and outbound) not
>working on3640 and NM-HDV-2MFT-T1 48
>
>
>Ok
>
>So I finally got the calling name into the q931 trace as a facility
>message.  It turns out that Calling name as a facility IE message
wasn't
>supported until 12.3(4)T so I had to upgrade to a newer version of IOS.
>That being said.  Now I am seeing the calling name in the trace, but it
>still isn't making it into the sip message.
>
>Any suggestions?
>
>Bill
>
>
>00:08:52: ISDN Se3/0:23 Q931: RX <- SETUP pd = 8  callref = 0x03C9 
>        Bearer Capability i = 0x8090A2 
>                Standard = CCITT 
>                Transer Capability = Speech  
>                Transfer Mode = Circuit 
>                Transfer Rate = 64 kbit/s 
>        Channel ID i = 0xA98381 
>                Exclusive, Channel 1 
>        Facility i =
>0x9F8B0100A117020101020100800F43414E444E20444F4D41494E204E41 
>                Protocol Profile =  Networking Extensions 
>                0xA117020101020100800F43414E444E20444F4D41494E204E41 
>                Component = Invoke component 
>                        Invoke Id = 1 
>                        Operation = CallingName 
>                                Name presentation allowed
>                                Name = THE NAME 
>        Progress Ind i = 0x8283 - Origination address is non-ISDN  
>        Calling Party Number i = 0x2183, 'XXXXXX6814' 
>                Plan:ISDN, Type:National 
>        Called Party Number i = 0xA1, 'XXXXXX2000' 
>                Plan:ISDN, Type:National
>00:08:52: ISDN Se3/0:23 Q931: TX -> CALL_PROC pd = 8  callref = 0x83C9 
>        Channel ID i = 0xA98381 
>                Exclusive, Channel 1
>00:08:52: ISDN Se3/0:23 Q931: TX -> CONNECT pd = 8  callref = 0x83C9
>00:08:52: ISDN Se3/0:23 Q931: RX <- CONNECT_ACK pd = 8  callref =
0x03C9
>00:08:56: ISDN Se3/0:23 Q931: RX <- DISCONNECT pd = 8  callref = 0x03C9

>        Cause i = 0x8090 - Normal call clearing
>00:08:56: ISDN Se3/0:23 Q931: TX -> RELEASE pd = 8  callref = 0x83C9
>00:08:57: ISDN Se3/0:23 Q931: RX <- RELEASE_COMP pd = 8  callref =
0x03C
>
>
>
>-----Original Message-----
>From: Mark R. Lindsey [mailto:lindsey at e-c-group.com] 
>Sent: Tuesday, March 01, 2005 11:29 AM
>To: William M. Sandiford
>Cc: cisco-voip at puck.nether.net
>Subject: Re: [cisco-voip] Calling Name (inbound and outbound) not
>working on 3640 and NM-HDV-2MFT-T1 48
>
>
>On Mar 1, 2005, at 11:20 AM, William M. Sandiford wrote:
>
>  
>
>>So it looks like I'm going to have to go off of mainline and on to T 
>>in order to get this to work?
>>    
>>
>
>I think so. But even in those, we've helped Cisco identify some issues 
>--
>
>CSceg80858 -- Remote-Party-ID is formatted wrong/oddly in current 
>releases (to be addressed in 12.4)
>
>CSCsa67646 -- SIP "486 Busy Here" messages aren't returned on some 
>SIP-PSTN calls
>
>---
>Mark R. Lindsey, ECG
>+1-229-316-0013 lindsey at e-c-group.com
>
>
>  
>





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