[cisco-voip] 1760 with 4 port FXS DID Card stuck in DID_PARK

[Erick Bergquist]

Colin,

Thanks. Yea, I know upgrading may solve it but would
need be nice to be able to find a bug id on this.
Sometimes is hard to tell a customer to just upgrade
when they want a documented reason why to upgrade.
I'll open a TAC case and see what they come up with as
I'm being pressed for a cause and fix to the problem.
This is a small customer and they have 1 1760 with
just the 4 FXS DIDs and it just hands off calls to a
3745 CME router. About 30 users. They expect the calls
to work and for the inbound calls not to get hung up. 

I've had several issues with DSPs/voice ports getting
hung up on several customers, across many IOS versions
and hardware flavors. The newer IOS is much better
then the 12.2T but there is still those unexplainable
DSP/voice-port freeze ups which a shutdown/no shut
doesn't fix and a reboot clears up the problem.


--- Colin Lowe <colin.lowe at cogeco.ca> wrote:
> Hi Erick,
> 
> I had a similar problem on a 1760-V gateway with 2
> 4-port FXO cards, running
> IOS Version: 12.3(7)XR3; DSP: 4.1.40.  The voice
> ports, with active lines,
> would remain in a parked state (FXOGS_PARK).  
> 
> VGW05-OLYMP-BBDOS#sh voice call summ
> PORT           CODEC    VAD VTSP STATE           
> VPM STATE
> ============== ======== === ====================
> ======================
> 0/0           -         -  -                    
> FXOGS_PARK               
> 0/1           -         -  -                    
> FXOGS_PARK      
> 0/2           -         -  -                    
> FXOGS_ONHOOK             
> 0/3           -         -  -                    
> FXOGS_ONHOOK   
> 
> I opened up a TAC case and they provided me with the
> following Bug IDs:
> CSCeb42983, CSCeb67343, CSCed16526.  The documented
> workaround in each case,
> to shut and no shut the port, did not seem to work. 
> 
> I finally upgraded the IOS to 12.3(11)T3
> (c1700-ipvoice-mz.123-11.T3) and
> that seemed to work.
> 
> Hope this helps...
> 
> Colin
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Erick Bergquist
> Sent: Thursday, March 10, 2005 1:43 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] 1760 with 4 port FXS DID Card
> stuck in DID_PARK
> 
> Has anyone ran into issue where a 1760V with a 4
> port
> FXS DID VIC just goes into DID_PARK state for all
> the
> ports with active lines in them? 
> 
> A shutdown/no shutdown of voice port did not clear
> issue, a soft reboot did. 12.3(8)T3 IOS. Haven't
> been
> able to find a bug on this yet. This router was
> running fine for almost 7-8 months until today when
> the ports got hung up. 
> 
> Thanks.
> 
> 
> 		
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