[cisco-voip] 1760 with 4 port FXS DID Card stuck in DID_PARK
Erick Bergquist
erickbe at yahoo.com
Thu Mar 10 13:15:05 EST 2005
The one they have is just H323 , it just has voip
dial-peer routing calls over to the 3745 with CME on
it. At time this was installed the 4port FXSDID wasn't
supported in 3745 so they got a seperate 1760 for it.
I haven't checked to see if that VIC is supported in
3745 yet or not.
This only happened once so far that I know of, but was
up for many months with no problems. Then out of blue
busy signals on inbound calls.
--- Anthony Mendoza <amendoza at Niku.com> wrote:
> Hmm..I'm running a 1760 with the same FSX-DID
> card...I'd have my branch
> office yelling me if it locked up and was doing as
> much as yours
> was...incididentally, it's been up since May 2004
> and running
> 12.2(7r)XM2 and has not once had the issues you are
> describing. One
> difference is that we're using it in SRST mode not
> CME...that may be
> part of it too..
>
> -Anthony
>
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of
> > Erick Bergquist
> > Sent: Thursday, March 10, 2005 5:48 AM
> > To: Colin Lowe; cisco-voip at puck.nether.net
> > Subject: RE: [cisco-voip] 1760 with 4 port FXS DID
> Card stuck
> > in DID_PARK
> >
> > Colin,
> >
> > Thanks. Yea, I know upgrading may solve it but
> would
> > need be nice to be able to find a bug id on this.
> > Sometimes is hard to tell a customer to just
> upgrade
> > when they want a documented reason why to upgrade.
> > I'll open a TAC case and see what they come up
> with as
> > I'm being pressed for a cause and fix to the
> problem.
> > This is a small customer and they have 1 1760 with
> > just the 4 FXS DIDs and it just hands off calls to
> a
> > 3745 CME router. About 30 users. They expect the
> calls
> > to work and for the inbound calls not to get hung
> up.
> >
> > I've had several issues with DSPs/voice ports
> getting
> > hung up on several customers, across many IOS
> versions
> > and hardware flavors. The newer IOS is much better
> > then the 12.2T but there is still those
> unexplainable
> > DSP/voice-port freeze ups which a shutdown/no shut
> > doesn't fix and a reboot clears up the problem.
> >
> >
> > --- Colin Lowe <colin.lowe at cogeco.ca> wrote:
> > > Hi Erick,
> > >
> > > I had a similar problem on a 1760-V gateway with
> 2
> > > 4-port FXO cards, running
> > > IOS Version: 12.3(7)XR3; DSP: 4.1.40. The voice
> > > ports, with active lines,
> > > would remain in a parked state (FXOGS_PARK).
> > >
> > > VGW05-OLYMP-BBDOS#sh voice call summ
> > > PORT CODEC VAD VTSP STATE
>
> > > VPM STATE
> > > ============== ======== === ====================
> > > ======================
> > > 0/0 - - -
> > > FXOGS_PARK
> > > 0/1 - - -
> > > FXOGS_PARK
> > > 0/2 - - -
> > > FXOGS_ONHOOK
> > > 0/3 - - -
> > > FXOGS_ONHOOK
> > >
> > > I opened up a TAC case and they provided me with
> the
> > > following Bug IDs:
> > > CSCeb42983, CSCeb67343, CSCed16526. The
> documented
> > > workaround in each case,
> > > to shut and no shut the port, did not seem to
> work.
> > >
> > > I finally upgraded the IOS to 12.3(11)T3
> > > (c1700-ipvoice-mz.123-11.T3) and
> > > that seemed to work.
> > >
> > > Hope this helps...
> > >
> > > Colin
> > >
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net] On
> > > Behalf Of Erick Bergquist
> > > Sent: Thursday, March 10, 2005 1:43 AM
> > > To: cisco-voip at puck.nether.net
> > > Subject: [cisco-voip] 1760 with 4 port FXS DID
> Card
> > > stuck in DID_PARK
> > >
> > > Has anyone ran into issue where a 1760V with a 4
> > > port
> > > FXS DID VIC just goes into DID_PARK state for
> all
> > > the
> > > ports with active lines in them?
> > >
> > > A shutdown/no shutdown of voice port did not
> clear
> > > issue, a soft reboot did. 12.3(8)T3 IOS. Haven't
> > > been
> > > able to find a bug on this yet. This router was
> > > running fine for almost 7-8 months until today
> when
> > > the ports got hung up.
> > >
> > > Thanks.
> > >
> > >
> > >
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