[cisco-voip] Upgrade this weekend

[Lelio Fulgenzi]

I think a 3.3.4/5 to 4.1.X upgrade presentation would be good material for CIPTUG conference. ;)

  ----- Original Message ----- 
  From: Aaron Kent 
  To: Lelio Fulgenzi ; Voll, Scott 
  Cc: cisco-voip at puck-nether.net 
  Sent: Thursday, March 10, 2005 2:29 PM
  Subject: RE: [cisco-voip] Upgrade this weekend


  Both of you will have to remember up update the CAD, CSD, as well and the Application Editor and Administration Desktop. Make sure to run the JTAPI Update tool and pull out your scripts and prompts that you have edited if you left the default names. The process is a simple one, but make sure you pull drives in order to revert if it fails. Also, be sure that if any of your scripts were originally created in CRS 3.0, that you either debug them to validate that a certain bug is not present. If you have standard then your upgrade is to standard. If you have enhanced you need to see if you will require enhanced or premium in version 3.5(2). Let me know how it goes, since I am slated to do this upgrade in July.

   

  Good luck,

  Aaron

   


------------------------------------------------------------------------------

  From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
  Sent: Thursday, March 10, 2005 1:59 PM
  To: cisco-voip at puck-nether.net
  Subject: Re: [cisco-voip] Upgrade this weekend

   

  We are working on this same upgrade issue, but ours is planned for April. I'll likely be asking you questions since it looks like you will be doing yours this weekend. ;)

   

  The one thing I did notice was that the lines are given a default of four calls rather than the two they currently have. That means that people will be able to answer four incoming calls on each line by default. I can imagine this may cause some trepedation.

   

  Other than that, the phone loads are what you have to worry about most. Those have the most impact on the client.

   

    ----- Original Message ----- 

    From: Voll, Scott 

    To: cisco-voip at puck-nether.net 

    Sent: Thursday, March 10, 2005 1:48 PM

    Subject: [cisco-voip] Upgrade this weekend

     

    Any comments about upgrading from CM 3.3.4 to 4.1.2?  Or IPCC Express
    3.1.3 to 3.5.2? 

    What will the users see as far as differences?  Users are already
    asking.

    Any comments on my Unity 4.0.4 integration with the CM upgrade?

    Thanks In Advance

    Scott


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