[cisco-voip] Upgrade this weekend

[Aaron Kent]

Both of you will have to remember up update the CAD, CSD, as well and
the Application Editor and Administration Desktop. Make sure to run the
JTAPI Update tool and pull out your scripts and prompts that you have
edited if you left the default names. The process is a simple one, but
make sure you pull drives in order to revert if it fails. Also, be sure
that if any of your scripts were originally created in CRS 3.0, that you
either debug them to validate that a certain bug is not present. If you
have standard then your upgrade is to standard. If you have enhanced you
need to see if you will require enhanced or premium in version 3.5(2).
Let me know how it goes, since I am slated to do this upgrade in July.

 

Good luck,

Aaron

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Thursday, March 10, 2005 1:59 PM
To: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] Upgrade this weekend

 

We are working on this same upgrade issue, but ours is planned for
April. I'll likely be asking you questions since it looks like you will
be doing yours this weekend. ;)

 

The one thing I did notice was that the lines are given a default of
four calls rather than the two they currently have. That means that
people will be able to answer four incoming calls on each line by
default. I can imagine this may cause some trepedation.

 

Other than that, the phone loads are what you have to worry about most.
Those have the most impact on the client.

 

	----- Original Message ----- 

	From: Voll, Scott <mailto:Scott.Voll at wesd.org>  

	To: cisco-voip at puck-nether.net 

	Sent: Thursday, March 10, 2005 1:48 PM

	Subject: [cisco-voip] Upgrade this weekend

	 

	Any comments about upgrading from CM 3.3.4 to 4.1.2?  Or IPCC
Express
	3.1.3 to 3.5.2? 
	
	What will the users see as far as differences?  Users are
already
	asking.
	
	Any comments on my Unity 4.0.4 integration with the CM upgrade?
	
	Thanks In Advance
	
	Scott
	
	
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