[cisco-voip] Selectively clearing call history

[Tim Medley]

I get this question a lot as well. It escapes me why someone would want to
do this, the call history only keeps 99 entries in chronological order.

I have long suspected what the issue is for users and finally had a user
tell me the truth. The users want to hide from management their call
history. This is a really sad since management gets to see the detailed CDR
reports for monthly billing. If management suspects an issue with a users
phone, we can show them near-real-time CDR reporting via the web.

I submitted a feature request awhile back, but I would imagine that feature
is pretty low on the totem pole.

Why do your users want to clear out the call history?

tm

Tim Medley

http://www.sccp2000.com IP Telephony News, Tips and Tricks


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Armstrong
Sent: Monday, March 21, 2005 8:03 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Selectively clearing call history

Is there any way to clear call history one item or one directory at a time? 
That's the most-requested feature I hear from our users, and I find it hard 
to believe it isn't available in some way.

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL 

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