[cisco-voip] Cisco ART

[Anthony Mendoza]

I was told that you'd need some external reporting tool, like Crystal 
Reports, to customize further than what you see in the interface.
--
Anthony Mendoza

Rusty Painter sent a message, dated 3/21/2005 1:05 PM about:
> Hello.  I'm new to both the Telephone and VoIP world.  We just launched 
> Cisco VoIP, and it seems pretty good (still have a few bugs to work 
> out).  We are running CCM 4.0(2a)sr1a.
> 
>  
> 
> My question is this.  I have figured out how to use the ART tool.  This 
> was one of the big sellers with our county.  I have set up all of the 
> users and managers in CCM.  I want the managers to be able to log in to 
> ART and run the monthly bill reports for their departments.  Is there a 
> way to customize the detail report?  Basically all they want to see is 
> Date, Time, Orig., Dest., and duration.  Is this possible?
> 
>  
> 
> I know that they can save it as a csv file, and just delete the columns 
> that they don't want.
> 
>  
> 
> Thanks for your help.
> 
>  
> 
> Rusty Painter
> 
> 
> ------------------------------------------------------------------------
> 
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