[cisco-voip] CCM tries to route the call to a trunk, in case of disconnected number

Kevin Thorngren kevint at cisco.com
Tue Mar 22 08:35:55 EST 2005


Hi Teodor,

If the phone has any sort of forwarding the call will be forwarded as 
configured even if the phone is unregistered.  If there is no 
forwarding enabled on the phone then CCM is able to match on another 
pattern that directs the call out the GW.  If this is the case then you 
will need to look at detailed CCM traces to see the pattern it is 
matching on.  One option would be to change the CSS, that the GW is 
using, by removing the partition that contains the outbound GW.

HTH,
Kevin
On Mar 22, 2005, at 8:18 AM, Teodor Georgiev wrote:

>
>
> 		Hi,
>
> I have the following case:
>
> CCM 3.3, a phone is disconnected for some reason (unplugged from the 
> ethernet
> port or whatever). Someone from outside is trying to call into the CCM 
> on
> that number. Instead of giving "fast-busy", the CCM tries to route the 
> call
> back to the same trunk (which is an H.323 gateway, indeed). How could 
> I avoid
> that behaviour ?
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