[cisco-voip] Removing "AbbrDial" Softkey from CallManager4.1.2deployment

[Marcus Lundbom]

>From my understanding (and according to CSCee20417), the AbbrDial is not
appearing due to configuration of SoftKey-templates, but due to
firmware. I doubt that it's possible to remove the button.

Instruct the users to ignore that softkey? :)
 

/M 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Medley
Sent: Wednesday, March 23, 2005 8:51 PM
To: 'Lelio Fulgenzi'; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Removing "AbbrDial" Softkey from
CallManager4.1.2deployment



You can remove the softkey by copying the default softkey template and
then removing the AbbrDial softkey from the onhook state. Then assign
that new softkey template to the phones that you do not want to see the
AbbrDial softkey on.

 

Can I ask why you do not let your users access the CCMUser page and/or
speed dials?

 

tm

 

Tim Medley

http://www.medleylabs.com

 

http://www.sccp2000.com <http://www.sccp2000.com/>  IP Telephony News,
Tips and Tricks

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Wednesday, March 23, 2005 2:45 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Removing "AbbrDial" Softkey from CallManager
4.1.2deployment

 

Does anyone know how to remove the "AbbrDial" softkey from the phones
when a user starts on-hook dialing? We are not currently using speed
dials and users have no access to the CCMuser pages (and even then we
will likely remove speed dial access). Having this option will simply
cause confusion.

 

Hope someone has found the answer! ;)

 

Lelio

 

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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
 
"That's a UNIX book. Cool!" -- Garth 
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