[cisco-voip] Removing "AbbrDial" Softkey from CallManager4.1.2deployment

[Lelio Fulgenzi]

ignore? yeah right.

with my luck, they'll open the cisco webpages look up abbrdial and tell me to enable it so they can use it. ;)

  ----- Original Message ----- 
  From: Marcus Lundbom 
  To: medley at mac.com ; Lelio Fulgenzi 
  Cc: cisco-voip at puck.nether.net 
  Sent: Wednesday, March 23, 2005 2:57 PM
  Subject: RE: [cisco-voip] Removing "AbbrDial" Softkey from CallManager4.1.2deployment


  >From my understanding (and according to CSCee20417), the AbbrDial is not
  appearing due to configuration of SoftKey-templates, but due to
  firmware. I doubt that it's possible to remove the button.

  Instruct the users to ignore that softkey? :)
   

  /M 

   

  ________________________________

  From: cisco-voip-bounces at puck.nether.net
  [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Medley
  Sent: Wednesday, March 23, 2005 8:51 PM
  To: 'Lelio Fulgenzi'; cisco-voip at puck.nether.net
  Subject: RE: [cisco-voip] Removing "AbbrDial" Softkey from
  CallManager4.1.2deployment



  You can remove the softkey by copying the default softkey template and
  then removing the AbbrDial softkey from the onhook state. Then assign
  that new softkey template to the phones that you do not want to see the
  AbbrDial softkey on.

   

  Can I ask why you do not let your users access the CCMUser page and/or
  speed dials?

   

  tm

   

  Tim Medley

  http://www.medleylabs.com

   

  http://www.sccp2000.com <http://www.sccp2000.com/>  IP Telephony News,
  Tips and Tricks

  ________________________________

  From: cisco-voip-bounces at puck.nether.net
  [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
  Sent: Wednesday, March 23, 2005 2:45 PM
  To: cisco-voip at puck.nether.net
  Subject: [cisco-voip] Removing "AbbrDial" Softkey from CallManager
  4.1.2deployment

   

  Does anyone know how to remove the "AbbrDial" softkey from the phones
  when a user starts on-hook dialing? We are not currently using speed
  dials and users have no access to the CCMuser pages (and even then we
  will likely remove speed dial access). Having this option will simply
  cause confusion.

   

  Hope someone has found the answer! ;)

   

  Lelio

   

  ------------------------------------------------------------------------
  --------
  Lelio Fulgenzi, B.A.
  Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
  (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
   
  "That's a UNIX book. Cool!" -- Garth 
  ------------------------------------------------------------------------
  --------
   
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