[cisco-voip] Another MOH Question

[Anthony Mendoza]

Truthfully, I don't remember, but I think I did 2 things to ensure the
change "took":

1)  I reset all my MOH servers
2)  I may have reset all the devices that use MOH for us, which for me
was a bunch of CTI ports that I use with our ACD configuration.
-- 
Anthony Mendoza

Brandon Peyton wrote this message, dated 3/23/2005 7:22 PM:
> A question for anyone after completing this process.  Are there any
> remaining steps to complete the change after pressing "update"?
> 
> I've just tried myself and set from -24 to -28 then to -30 and still no
> change.
> 
> Brandon
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Mendoza
> Sent: Wednesday, March 23, 2005 5:28 PM
> To: Rusty Painter
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Another MOH Question
> 
> I just had to do it..let me look up that helpdesk ticket...
> 
> 1) go to call manager administration web page
> 
> 2) select the service menu from the top and selct "service parameters"
> 
> 3) then select the service "cisco MOH Audio Translator" from the top down
> box
> 
> 4) then press the advance button on the righthand side top corner.
> 
> 5) Then you will see a parameter "default MOH Volume level " and its valu
> will be set to "-24"
> you can increase the value to -20, -16.........
> you can decrease the value to -28 or -30 and then check..
> 
> I changed ours to -24..for some reason it was set to -10.
> --
> Anthony Mendoza
> 
> Rusty Painter sent a message, dated 3/23/2005 2:04 PM about:
>>
>>
>> Sorry for all the posts, but I have had some users complaining that
>> the MOH is too loud.  How can we turn it down?  Thanks again for your
> help.
>>
>> 
>>
>> ** Rusty Painter **
>>
>> MCP/A+
>>
>> Microcomputer Technician
>>
>> Dorchester County ITS
>>
>> 201 Johnston St .
>>
>> St. George , SC 29477
>>
>> Tel:           (843) 563-0022
>>
>> Fax:          (843) 563-0033
>>
>> E-mail:       rpainter at dorchestercounty.net
>> <mailto:rpainter at dorchestercounty.net>
>>
>> 
>>
>>
>> ----------------------------------------------------------------------
>> --
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
> 
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