[cisco-voip] Incoming Call Issue

King, Jesse JKing at thegranitegroup.com
Thu Mar 24 10:38:13 EST 2005


Can't recreate at will. Yes, opened a ticket with the Telco. It does
sound like a one way, but there is no voice going across in either
direction. I was able to have a bad test with my cell calling my IP
phone and no voice either way but the call was connected.
 
new install. 
 
Thanks.
 
 

________________________________

From: Voll, Scott [mailto:Scott.Voll at wesd.org] 
Sent: Thursday, March 24, 2005 10:39 AM
To: King, Jesse; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Incoming Call Issue



Can you recreate this at will?  Have you opened a ticket with your
Telco?  It almost sounds like a one way audio issue.  Is this a new
install or did this just start happening?  

 

I had an issue just a month or so ago where there was a one way audio
issue with California.  Might be worth a ticket with your local telco.

 

scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of King, Jesse
Sent: Thursday, March 24, 2005 7:27 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Incoming Call Issue

 

CM 4.1(2), MGCP Gateway 3745, IOS ver 12.3.11t3, using a PRI

 

 

Most calls coming in are fine. But sometimes a call comes in, This is
what happened - PSTN calling gets no ringing, but call rings on 7960
phone and is able to answer. No voice in or out is working. Call will
stay up until PSTN caller disconnects call because of no ringing or
conversation. 

 

I can't seem to narrow this down, and frankly not sure how to. I did a
debug of ISDN q931, and have the capture of a good and a bad, but the
look the same. So I suspect I am not debugging the right thing. 

 

Attached is the isdn q931 of the bad, then the good.

 

Any suggestions on where I could start?

 

Thanks guys.

 

Jesse

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