[cisco-voip] 7960 IP Phone, rings after the call is answered

[Jon Carnes]

Try pressing the line button to see if that answers the call. Also try
pressing the speaker button rather than taking the phone off-hook.

If you are losing packets or the network is congested then the Call
Manager may miss the off-hook signal, but pressing the line appearance
on the phone will generally work (even if delayed).  If that solves the
problem and you don't have packet loss or congestion on your network
then try hanging the phone back up and rebooting the phone.

The ultimate test is to swap out the phone with a working one and see if
the problem follows the phone or stays on that connection.

Good Luck,

Jon Carnes
FeatureTel

On Thu, 2005-03-24 at 14:43, Alejandro Méndez Chávez wrote:
> Hi, i'm new in the mailist.
> 
> I have a problem with Cisco CallManager 3.3(3) and 7960 IP Phone, this
> is a fresh installation, when i recive a call to my Phone 7960 answer
> the call and the phone still rings, the call doesn't connect doesn't
> matter if this is DN or external call.
> 
> The phone have the last firmware (cmterm-7940-7960-sccp.7-1-2)
> 
> I upgraded, thinking that is the problem, but not, it's not the problem.
> 
> Thanks ;)
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip