[cisco-voip] 7960 IP Phone, rings after the call is answered

[Alejandro Méndez Chávez]

The problem is not a congestion in the network.
I've checked the callmanager and two phones 7960 in one hub and work
fine, then I think that problem is in my PIX Firewall. All phones are
working fine before the update CallManager 3.2 to 3.3.

ideas?

On 25 Mar 2005 09:58:42 -0500, Jon Carnes <jonc at ftnc.net> wrote:
> Try pressing the line button to see if that answers the call. Also try
> pressing the speaker button rather than taking the phone off-hook.
> 
> If you are losing packets or the network is congested then the Call
> Manager may miss the off-hook signal, but pressing the line appearance
> on the phone will generally work (even if delayed).  If that solves the
> problem and you don't have packet loss or congestion on your network
> then try hanging the phone back up and rebooting the phone.
> 
> The ultimate test is to swap out the phone with a working one and see if
> the problem follows the phone or stays on that connection.
> 
> Good Luck,
> 
> Jon Carnes
> FeatureTel
> 
> On Thu, 2005-03-24 at 14:43, Alejandro Méndez Chávez wrote:
> > Hi, i'm new in the mailist.
> >
> > I have a problem with Cisco CallManager 3.3(3) and 7960 IP Phone, this
> > is a fresh installation, when i recive a call to my Phone 7960 answer
> > the call and the phone still rings, the call doesn't connect doesn't
> > matter if this is DN or external call.
> >
> > The phone have the last firmware (cmterm-7940-7960-sccp.7-1-2)
> >
> > I upgraded, thinking that is the problem, but not, it's not the problem.
> >
> > Thanks ;)
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> 
>