[cisco-voip] Unity Access Denied

Ryan Ratliff rratliff at cisco.com
Mon Mar 28 08:52:29 EST 2005


Whenever you bounce IIS it takes down WWW.  Make sure it starts up  
again or none of your web pages will work.

Also make sure when you're done with the Unity SA you click the logoff  
link.   Unity SA only has 2 browser sessions max by default.

-Ryan
On Mar 28, 2005, at 8:43 AM, King, Jesse wrote:

I just bounced the WWW service, that let me back in.
   
Thanks.
 
Jesse


From: Kevin Thorngren [mailto:kevint at cisco.com]
  Sent: Monday, March 28, 2005 8:45 AM
To: King, Jesse
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Access Denied

Hi Jesse,


  You might want to start by using the SaWeb troubleshooting guide:
   
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/ 
products_tech_note09186a00801ba0ef.shtml


  Thanks,
  Kevin
  On Mar 28, 2005, at 8:35 AM, King, Jesse wrote:


  Try to login via Unity SA page. Version 3.1(4)
Get
There are too many active sessions. I'm pretty sure that no one else is  
logged in since I am the only one to use it.
I have tried restarting IIS, that didn't help.
Any thoughts on how to fix this short of a Unity shut/start or a reboot?
Thanks.
Jesse
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