[cisco-voip] Panic Buttons

[Jeffrey C. Ollie]

On Tue, 2005-03-29 at 08:19 -0800, Voll, Scott wrote:
> I know you already have a system for panic, but if you wanted to
> change to a new system,

Rusty,

If you wanted a new system, I recently deployed a "panic button"
solution based upon Asterisk.  Basically, I hooked up an Asterisk system
to my CCM system via a SIP trunk.  Now, when a special extension is
called (we configure speed dial buttons on phones - even works on our
Rolm PBX phones), the call is forwarded to the Asterisk system which
triggers a script that generates new calls to our security person's cell
phone.  Once the security person answers the cell phone a script plays
back information retrieved from a database based upon the orginal
caller's extension.

Pro: going to cost less than InformaCast, don't need Cisco IP phones
that can run XML services.
Con: you need to be comfortable with Linux and Asterisk.

Jeff

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