[cisco-voip] Need BugID for MoH issue... workaround included

[Jonathan Charles]

Found a problem on all versions of CallManager, with OS versions of
2.7 or higher. Was wondering if there was a BugID for this...

CCM Version:

 Confirmed on 3.3, 4.0 and 4.1

 Scenario:

 User drops a wav file or mp3 into the DropMoHFilesHere directory and
 it just sits there, it will not convert...

 Problem:

 File is not inheriting permissions from parent directory and you get
 a 'file access denied' in the traces... Even though 'Allow
 inheritable permissions from parent to propagate to this object' is
 checked on the parent directory.

 Solution:

 Right click on the file in question, go to properties, click the
 security tab, click add, sort by name of account and add these
 accounts to the file permissions: CCMCDR, CCMService, CCMServiceRW and
 CCMUser. When you hit apply, the file will disappear... If not, give
 each of these accounts full control.

 This fix has solved the problem every time so far.