[cisco-voip] Time of day call routing

[Ryan Ratliff]

If you have two different call handlers that require the calls to hit  
different CTI RP to get routed appropriately then you are going to  
use the CM time of day routing feature.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/ 
products_administration_guide_chapter09186a00803edbaa.html

The other option is having one call handler in Unity with a schedule  
set up for open and closed greetings.  It's more complicated to get  
working Unity-wise but the CM config is very simple.

-Ryan

On Jun 5, 2006, at 9:24 AM, Olson, Jeffrey wrote:

I am not sure if this a call manager question or a unity question.  I  
have call handlers programmed for day greetings and night greeting.   
I need to determine how calls are routed based on time of day to the  
CTI route points.


Jeff

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