[cisco-voip] (no subject)

[Ryan Ratliff]

This could be anything from a power outage to a hardware problem  
causing the server to reboot itself.   Basically Windows did not shut  
down gracefully for some reason.

If this is an HP server you definitely need to get to the latest  
major OS release to get a newer BIOS.   There are known issues with  
the microcode in the bios that can cause random reboots.

-Ryan

On Jun 5, 2006, at 11:21 AM, Erik Erasmus ((E)) wrote:


Has anyone seen this message in the MS event viewer before. I was  
informed by a customer that their IPt solution running on:

CCM 4-1-3 sr3a -- OS 2000-2-7
MCS 7835 platform
roughly 200 users, IPMA for 10 managers and extension mobility for  
everyone - nothing fancy


went down because the server restarted. Unfortunately I was at  
another branch and could not see exactly what happened. When I  
checked the eventviewer later it had the following message.

The previous system shutdown at date/time was unexpected

A week earlier while I worked at the main site the server went down  
once because the power failed - people pulling wires powered the  
server off accidentally . In the case now - today - where the message  
as shown above is present in the event viewer can it be power again  
or is it a real problem with CCM hanging - rebooting etc.


any advice - much appreciated


.
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