[cisco-voip] Static noise on FXO ports
Linsemier, Matthew
MLinsemier at apcapital.com
Thu Jun 8 15:56:40 EDT 2006
Ryan,
Is there any chance that you can take the problematic hardware to a
different location (along with a few phones) and test it there? If you
were able to take that equipment to your office or house and test
standard POTS lines there and don't have a problem, you will know right
away that it is Telco or something 'outside' the router causing the
interference.
Matt
________________________________
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of OConnell, Ryan
Sent: Thursday, June 08, 2006 3:49 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Static noise on FXO ports
Hello all,
I've been battling this issue with what was suppose to be a simple
little CME install for 10 people for a little while now and I'm at my
wits end. My customer has a 2801 router with VIC2-4FXO a single PVDM2-8
DSP and an 8 port powered Etherswitch module. I have turned vad on/off,
comfort noise on/off, I have played with input gain, output gain, and
impedance settings. I tested the pots lines with a regular analog phone
I get no noise at all. When making a call as soon as the call is
connected the static starts. Internal IP to IP phone calls are great and
calls over the WAN are great. TAC had me do a procedure where I captured
the voice to a wav file before it went through the DSP and after it went
through the DSP and the static can not be heard. I also got the TELCO in
to test the lines for any nuances and I had the customer ground the rack
the 2801 was mounted into. Lastly TAC shipped me all brand new equipment
but the problem still persists after I swapped it out.
I'm running 12.3(14T) IOS. This customer has a second site with
identical hardware and IOS and is not experiencing the problem.
It has to be the phone lines but the Telco says they are fine and since
I can plug a regular phone into the line and get no noise it is hard to
argue with them.
Thoughts?
Ryan O'Connell
Senior Consultant CCIE Voice (13382)
NexInnovations Inc.
3636 - 23rd Street N.E.
Calgary, AB. T2E 8Z5
Desk (403) 291-7293
Cell: (403) 990-1275
Fax: (403) 291-7281
Ryan.OConnell at nexinnovations.com
http://www.nexinnovations.com <http://www.nexinnovations.com/>
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