[cisco-voip] Auto Attendant Problem
new look
newlook110 at yahoo.com
Mon Jun 12 06:06:36 EDT 2006
Dear All,
I have CCM and installed Auto Attendant and ever think is ok,
The problem I have is when any call my company he hear this default auto attendant welcome message and as you know the message asked the caller to enter 1 for entering the ext. no., 2 for entering the name and 0 for operator, and when the customer entered 1
The message asked him to enter the ext. no. than pound key (#) and this is very long.
So, I need when the customer call my company he hears the message says welcome
Please enter the ext. or zero for operator (I already have this message recorded and I know how to upload it to the call manager) But I need to change the procedure of the Auto Attendant for this new message.
Thanks
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