[cisco-voip] Phone Load 8.0(3) - One Way Audio

Wed Jun 14 12:37:10 EDT 2006

As an aside you may want to check out CSCse47327 if you are still on  
2000.4.2sr7.

-Ryan

On Jun 14, 2006, at 11:30 AM, Linsemier, Matthew wrote:

This just started with us in 8.0(3).  We were running 8.0(1) and I
believe 8.0(2) on several phones for a while without incident.  It is
tough to say because I know that 8.0(2) and 8.0(3) were released close
to each other so I am trying to remember if I ever reset the phones to
upgrade from 8.0(1).

I am also trying to discern if the problem started before or after the
OS4.2sr7 upgrade.

I am going to reset all of the phones back to 8.0(2) over the weekend.
I will get back to everyone.

Matt

-----Original Message-----
From: tennille.spence at gsa.gov [mailto:tennille.spence at gsa.gov]
Sent: Wednesday, June 14, 2006 11:27 AM
To: Keith.Allan at 5i.co.uk
Cc: cisco-voip at puck.nether.net; cisco-voip-bounces at puck.nether.net;
Linsemier, Matthew; Israel Lang
Subject: Re: [cisco-voip] Phone Load 8.0(3) - One Way Audio

I have the same intermittent one way audio. When the issue started over
a
year ago, we were running some version of 6 and upgraded to 7-2-3  on
our
7940s and 7960s. The upgrade did nothing to correct the issue. Our 7935s
recently began doing this as well. My biggest challenge is capturing or
even trying to recreate the issue. Have you had any luck in capturing a
trace when this was happening and if so, did Cisco TAC recognize
anything
unusual?

- Tennille

              "Keith Allan"

              <Keith.Allan at 5i.c
To
              o.uk>                     "Linsemier, Matthew"

              Sent by:                  <MLinsemier at apcapital.com>,
"Israel
              cisco-voip-bounce         Lang" <zephy316 at gmail.com>

              s at puck.nether.net
cc
                                        cisco-voip at puck.nether.net

Subject
              06/12/2006 03:42          Re: [cisco-voip] Phone Load
8.0(3)
              PM                        - One Way Audio

We are hitting the same problem following the upgrade from firmware
7-2-3
to 8-0-2 after upgrading to 4-1-3sr2.  The problem is intermittent.  We
have now downgraded some of our phones back to 7-2-3 to see if it is the
firmware.  We are also on a single subnet and did not have this problem
prior to the upgrade.

Keith.

From: Linsemier, Matthew [mailto:MLinsemier at apcapital.com]
Sent: 12 June 2006 15:59
To: Israel Lang
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Phone Load 8.0(3) - One Way Audio

As stipulated below, phones are on the same logical VLAN so no routing
is
taking place other then call setup and teardown to the Call Managers.
Additionally, I know that it has nothing to do with the CSS because if
this
was the issue the call would not be connected in the first place and
users
would hear fast busy.

This problem started specifically with the 8.0(3) phone load.  The only
other change that as been made has been the OS2.4sr7 patch, which I find
unlikely to be causing this problem.

Matt

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Israel Lang
Sent: Monday, June 12, 2006 10:50 AM
To: Linsemier, Matthew
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Phone Load 8.0(3) - One Way Audio

Sounds like a classic partition/CSS issue to me. I would check to make
sure
that phone A and phone B have each others partitions in their CSS.
Sounds
to me like B does and A doesn't. Could also be a routing issue.
On 6/12/06, Linsemier, Matthew <MLinsemier at apcapital.com> wrote:

Has anyone run into a One Way Audio issue with phone load 8.0(3) on a
7960?
I had piloted the phone load with about 20 phones and didn't hear of any
reported problems.  Now after I have pushed the load to around 200+
phones
I have users calling into the helpdesk reporting problems under the
following circumstances.  Please note that the calls are internal and on
the same LAN (even logical VLAN).

       1)       User A calls User B

       2)       User B can hear User A talking, however User A cannot
hear
       User B.

       3)       User A hangs up and calls User B again and there are no
       issues.

I haven't had any issues to date with the older, 8.0(2) (or earlier)
phone
loads.  I am thinking that I am going to roll everyone back, but I
wanted
to see if anyone is having the issue while also warning people of the
problem.

Sincerely,

Matthew M. Linsemier, CCSP/CCNP/CCDA
Senior Network Engineer
APCapital
Voice: 517.324.6695
Fax: 517.333.2812
E-Mail: mlinsemier at apcapital.com

CONFIDENTIALITY STATEMENT

This communication and any attachments are CONFIDENTIAL and may be
protected by one or more legal privileges. It is intended solely for the
use of the addressee identified above. If you are not the intended
recipient, any use, disclosure, copying or distribution of this
communication is UNAUTHORIZED. Neither this information block, the typed
name of the sender, nor anything else in this message is intended to
constitute an electronic signature unless a specific statement to the
contrary is included in this message. If you have received this
communication in error, please immediately contact me and delete this
communication from your computer. Thank you.

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

--
Have a great day!!!!!!!!!!
zephy316_gmail.com

Replace the _ with an @ symbol

CONFIDENTIALITY STATEMENT

This communication and any attachments are CONFIDENTIAL and may be
protected by one or more legal privileges. It is intended solely for the
use of the addressee identified above. If you are not the intended
recipient, any use, disclosure, copying or distribution of this
communication is UNAUTHORIZED. Neither this information block, the typed
name of the sender, nor anything else in this message is intended to
constitute an electronic signature unless a specific statement to the
contrary is included in this message. If you have received this
communication in error, please immediately contact me and delete this
communication from your computer. Thank you.
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

------------------------------------------------------------------------ 
--------

CONFIDENTIALITY STATEMENT

This communication and any attachments are CONFIDENTIAL and may be
protected by one or more legal privileges. It is intended solely
for the use of the addressee identified above. If you are not
the intended recipient, any use, disclosure, copying or
distribution of this communication is UNAUTHORIZED. Neither this
information block, the typed name of the sender, nor anything
else in this message is intended to constitute an electronic
signature unless a specific statement to the contrary is
included in this message. If you have received this communication in
error, please immediately contact me and delete this communication from
your computer. Thank you.

------------------------------------------------------------------------ 
--------

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip