[cisco-voip] IPCCx ???'s

[Voll, Scott]

Sure would be nice if they put that in the release notes of the SR!

 

________________________________

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Monday, June 19, 2006 9:43 AM
To: Voll, Scott; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IPCCx ???'s

 

I've referred to this document in the past. It seems to be the same file
name all the time since everytime I go back, it's always updated. This
one seems to be updated June 12, 2006. sr7a does not seem to be on the
list. :(

 

 

http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1225/c
cmigration_09186a00803d82f5.pdf

Cisco CRS 4.0(1) SR1 Solution Set (Sheet 1 of 2)CallManager

OS Release

Hardware

IP Phones for Cisco Agent Desktop

IP Phones for Cisco IP Phone Agent

4.1(2) - JTAPI 2.1(2.3)*

   SR1 - JTAPI 2.1(2.5)

4.1(3) - JTAPI 2.1(3.3)*- JTAPI 2.1(3.9)* SR2 - JTAPI 2.1(3.11)* SR3a -
JTAPI 2.1(3.14)

4.2(1) - JTAPI 2.2(1.5) SR1 - JTAPI 2.2(1.5)

OS 2000.2.5 SR6   SR7 SR8

OS 2000.2.6 SR1 SR2 SR3   SR4   SR5   SR6

OS 2000.2.7* SR1*   SR2*   SR3   SR6

   SR7* 

SR8*

OS 2000.4.11 

SR11 

SR21 SR31 SR41 SR51*OS 2000.4.1a1

OS 2000.4.2*

   SR1* SR2* SR3* SR4 SR5a 

SR6 SR7

 

------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I can eat fifty eggs." "Nobody can eat fifty eggs."

	----- Original Message ----- 

	From: Voll, Scott <mailto:Scott.Voll at wesd.org>  

	To: cisco-voip at puck.nether.net 

	Sent: Monday, June 19, 2006 12:35 PM

	Subject: [cisco-voip] IPCCx ???'s

	 

	I have IPCCx 4.0.1sr1build 55.  I upgraded my CM's and IPCCx to
OS ver 4.2.sr7a.

	 

	This morning when I came in the agents could not log in.  Opened
a TAC case and they had me move the CRS 3.5 license files out and then
agents could log in. (the Licensing and resource manager service failed
type error)

	 

	Now I'm dealing with the supervisors can select a team.  Any
idea how to fix it?  The Supervisors were all removed from the teams so
I added them back and clicked update, but I'm still having the same
problem.  This CM and IPCCx is integrated with AD 2003.

	 

	TAC says that 4.2.sr7a is not supported on IPCCx.  I'm trying to
find anywhere it says this other then the metrix.  No note of this is in
the release notes I could find.

	 

	Thanks

	 

	Scott

	
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