[cisco-voip] Call History Help
Linsemier, Matthew
MLinsemier at apcapital.com
Mon Jun 19 14:20:35 EDT 2006
I have looked for a way to store the call history in CallManager 3.x and
4.x to no avail. Apparently this isn't stored anyplace but on the
phone. A lot of peers that I have talked with have been requesting this
feature from Cisco or third party for years. Every time I do a firmware
upgrade or cycle the switches for maintenance, my employees loose their
call history.
Another big one for us was the request on clearing just a single entry,
rather then the entire history.
-Matt
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
tennille.spence at gsa.gov
Sent: Monday, June 19, 2006 2:15 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call History Help
Is there a way to remove the "clear" call history softkey from a phone
or
to add a confirmation to the clearing process? Or is there any way to
retrieve call history once it has been cleared or after a phone reset? I
have someone with call history that keeps "disappearing". I am running
phone load 7.2.3.
- Tennille
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