[cisco-voip] IPCC Not answering calls

[Jonathan Charles]

Yep, first thing I checked...

On 6/26/06, Ted Nugent <tednugent69 at yahoo.com> wrote:
> Is Jtapi the same version on IPCC and CM?
>
> --- Jonathan Charles <jonvoip at gmail.com> wrote:
>
> > I dial in to the CTI RP @ 1501, I get silence for 5
> > seconds, and then
> > a busy signal.
> >
> > Getting this error in the MIVR log:
> >
> > 1149: Jun 26 08:25:07.687 CDT
> > %MIVR-SS_TEL-5-CTIPG_ROUTE_EVENT:CTI
> > Port Group route event: Route
> > Session=[1501/(P1-rmjtapi)
> > GCID=(3,62)->INVALID]->DISCONNECTED,Route
> > Address=1501,Failure
> > reason=CTI accept timer expires after 4016 ms, end
> > route
> > connection,Exception=java.lang.InterruptedException
> >
> > Now, if I remove, the Primary Dialog Group (Cisco
> > Media Group #0) from
> > the JTAPI trigger, I see the phone transfer from
> > 1501 to one of my CTI
> > ports and then disconnect... and I get:
> >
> > 1433: Jun 26 08:29:24.484 CDT
> > %MIVR-APP_MGR-6-ABORTING_CONTACT:Aborting contact:
> > Application=ICD,Task id=18,000,000,019,Contact
> > id=24,Contact
> > implementation id=70/3,Contact
> > Class=com.cisco.call.CallContact,Contact Type=Cisco
> > JTAPI
> >
> Call,Exception=com.cisco.channel.ChannelUnsupportedException:
> > com.cisco.dialog.PlayPromptDialog is not supported
> >
> > 1434: Jun 26 08:29:24.484 CDT
> > %MIVR-SS_TEL-5-AUDIO_TREATMENT_FAILED:Audio
> > treatment failed: All Call
> > ids=CallID:24 MediaId:70/3 Task:18000000019,Audio
> >
> treatment=UNRECOV_ERROR,Exception=com.cisco.channel.ChannelUnsupportedException:
> > com.cisco.dialog.PlayPromptDialog is not supported
> >
> >
> > What am I missing?
> >
> >
> > Jonathan
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
>
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