[cisco-voip] 7914s not displaying line state on shared lines

Tue Jun 27 11:11:14 EDT 2006

Yeah, I just figured that out...

Apparently, I didn't even think to check that...

I made an inbound call, and I noticed that both lines didn't ring. Now
they do....

This is fixed.

Thanks to all for the help.

Jonathan

On 6/27/06, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>
> And we've made sure the lines are in the same partition? ;)
>
> Try creating a couple of new phones from scratch with a shared line, other
> than that, my next step would be to restart the cluster.
>
> Then TAC it.
>
>
> --------------------------------------------------------------------------------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "I can eat fifty eggs." "Nobody can eat fifty eggs."
>
>
> ----- Original Message -----
> From: Jonathan Charles
>
> To: Erick Bergquist
> Cc: ciscovoip
> Sent: Tuesday, June 27, 2006 10:39 AM
> Subject: Re: [cisco-voip] 7914s not displaying line state on shared lines
>
> OK, no phones on the network are showing line state... I have set
> privacy to false on both PUB and SUB, enabled the bridge, installed
> extended services, updated the firmware to 8.0(3)...
>
> I am completely out of ideas...
>
>
> Jonathan
>
> On 6/26/06, Jonathan Charles <jonvoip at gmail.com> wrote:
> > Bite me
> >
> > So, when you quitting?
> >
> > On 6/26/06, Erick Bergquist <erickbe at yahoo.com> wrote:
> > > IW
> > >
> > > ----- Original Message ----
> > > From: Jonathan Charles <jonvoip at gmail.com>
> > > To: Lelio Fulgenzi <lelio at uoguelph.ca>
> > > Cc: ciscovoip <cisco-voip at puck.nether.net>
> > > Sent: Monday, June 26, 2006 9:09:25 AM
> > > Subject: Re: [cisco-voip] 7914s not displaying line state on shared
> lines
> > >
> > > The thing is, I have downloaded and installed the latest firmware and
> > > have confirmed the 7914s are running it.
> > >
> > > Here's the worst part... the 7971s don't even show correct line state
> > > on shared lines... and they are running the latest code...
> > >
> > > I don't get it... I am going to try a different firmware first...
> > >
> > > Jonathan
> > >
> > > On 6/26/06, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> > > >
> > > > I think this definately requires a TAC case.
> > > >
> > > >
> --------------------------------------------------------------------------------
> > > > Lelio Fulgenzi, B.A.
> > > > Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> > > > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> > > >
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > > > "I can eat fifty eggs." "Nobody can eat fifty eggs."
> > > >
> > > > ----- Original Message -----
> > > > From: Jonathan Charles
> > > > To: Lelio Fulgenzi
> > > > Cc: ciscovoip
> > > > Sent: Monday, June 26, 2006 9:54 AM
> > > > Subject: Re: [cisco-voip] 7914s not displaying line state on shared
> lines
> > > >
> > > > Dozens of times at this point...
> > > >
> > > > I am checking the traces now...
> > > >
> > > >
> > > >
> > > > Jonathan
> > > >
> > > > On 6/26/06, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> > > > >
> > > > > ..and you've restarted the phones?
> > > > >
> > > > > that's just bizzare.
> > > > >
> > > > >
> > > >
> --------------------------------------------------------------------------------
> > > > > Lelio Fulgenzi, B.A.
> > > > > Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G
> 2W1
> > > > > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> > > > >
> > > >
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > > > > "I can eat fifty eggs." "Nobody can eat fifty eggs."
> > > > >
> > > > > ----- Original Message -----
> > > > > From: Jonathan Charles
> > > > > To: Lelio Fulgenzi
> > > > > Cc: Aman Chugh ; ciscovoip
> > > > > Sent: Monday, June 26, 2006 9:46 AM
> > > > > Subject: Re: [cisco-voip] 7914s not displaying line state on shared
> lines
> > > > >
> > > > > The bridge is enabled globally and manually on both devices
> > > > >
> > > > >
> > > > > Jonathan
> > > > >
> > > > > On 6/26/06, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> > > > > >
> > > > > > I'm pretty sure that the Builtin Bridge Enable parameter has to be
> > > > > enabled,
> > > > > > either in the system parameters or on the phone configuration
> itself.
> > > > > After
> > > > > > any of these changes (privacy setting included) the phone has to
> be
> > > > > > reset/restarted or something like that.
> > > > > >
> > > > > >
> > > > >
> > > >
> --------------------------------------------------------------------------------
> > > > > > Lelio Fulgenzi, B.A.
> > > > > > Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G
> 2W1
> > > > > > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> > > > > >
> > > > >
> > > >
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > > > > > "I can eat fifty eggs." "Nobody can eat fifty eggs."
> > > > > >
> > > > > > ----- Original Message -----
> > > > > > From: Jonathan Charles
> > > > > > To: Aman Chugh
> > > > > > Cc: ciscovoip
> > > > > > Sent: Monday, June 26, 2006 9:26 AM
> > > > > > Subject: Re: [cisco-voip] 7914s not displaying line state on
> shared
> > > > lines
> > > > > >
> > > > > > I checked and globally Privacy is set to false, also, I tried it
> on
> > > > > > some other phones and NONE of them show the shared line, line
> state...
> > > > > >
> > > > > >
> > > > > > Jonathan
> > > > > >
> > > > > > On 6/25/06, Aman Chugh <aman.chugh at gmail.com> wrote:
> > > > > > >
> > > > > > > What is privacy set to .check the privacy settings
> > > > > > >
> > > > > > > -- Aman
> > > > > > >
> > > > > > >
> > > > > > > On 6/25/06, Jonathan Charles <jonvoip at gmail.com> wrote:
> > > > > > > >
> > > > > > > We have CallManager 4.1(3)sr3b with OS4.2sr8...
> > > > > > >
> > > > > > > Receptionist has a 7971 with two 7914 expansion modules.
> > > > > > >
> > > > > > > Created shared lines of the executives on the 7914s.
> > > > > > >
> > > > > > > We see them ring when you call them, but we don't see any line
> state
> > > > > > > info on the 7914s (it always shows the phones on hook, no matter
> what
> > > > > > > they are doing, unless they are ringing).
> > > > > > >
> > > > > > > We are running the latest DevPack, version 28-2 and the 7914s
> have
> > > > > > > picked up the latest load.
> > > > > > >
> > > > > > > What am I missing?
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > Jonathan
> > > > > > > _______________________________________________
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> > > > > > >
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> > > > > > >
> > > > > > >
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> > > > > >
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> > > > > >
> > > > >
> > > > >
> > > >
> > > >
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> > >
> > >
> > >
> > >
> > >
> >
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