[cisco-voip] Link to primary CCM fails while logged in withExtension Mobility

Wed Jun 28 10:14:16 EDT 2006

The device pool is set on the physical phone itself and this will not  
change when you login with EM.

Basically if you can't configure it on the UDP then it takes that  
setting from the phone config itself.

-Ryan

On Jun 28, 2006, at 9:52 AM, Anthony Kouloglou wrote:

Hi all,
but when a phone is in EM mode, how does it now who is SRST? How does  
it keep track of it?
There is no device pool setting in the User Device Profile.

Cheers
Akoul

Ryan Ratliff wrote:
> Nope.  Remember an EM login requires a database change.  No pub,  
> no  database changes.
>
> However if your pub remains up but your server hosting the EM  
> login/ logout service goes down you can force a logout via CCMAdmin.
>
> -Ryan
>
> On Jun 28, 2006, at 9:39 AM, Lelio Fulgenzi wrote:
>
> So, if I run the EM service on a server other than the pub and  
> that  server remains up while the pub is down, EM logins and  
> logouts can  continue?
>
> ---------------------------------------------------------------------- 
> -- --------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "I can eat fifty eggs." "Nobody can eat fifty eggs."
> ----- Original Message -----
> From: Ryan Ratliff
> To: Lelio Fulgenzi
> Cc: Ted Nugent ; cisco-voip at puck-nether.net
> Sent: Wednesday, June 28, 2006 9:34 AM
> Subject: Re: [cisco-voip] Link to primary CCM fails while logged  
> in  withExtension Mobility
>
> If the server where your EM ip phone service is down then no logins
> or logouts would be possible.  If it's the pub that's down you also
> could not force a logout via the CCMAdmin.
>
> And it goes without saying that in SRST mode you can't logout.
>
> -Ryan
>
> On Jun 28, 2006, at 9:32 AM, Lelio Fulgenzi wrote:
>
> I would expect the same to happen if the PUB went down and access to
> the SUBs was still available.
>
> Can I assume that during this time, no logins or logouts would be
> possible?
>
> ---------------------------------------------------------------------- 
> --
> --------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "I can eat fifty eggs." "Nobody can eat fifty eggs."
> ----- Original Message -----
> From: Ryan Ratliff
> To: Ted Nugent
> Cc: cisco-voip at puck-nether.net
> Sent: Wednesday, June 28, 2006 9:28 AM
> Subject: Re: [cisco-voip] Link to primary CCM fails while logged in
> withExtension Mobility
>
> I just tested with a 7970 and when the phone drops into SRST mode it
> keeps the EM profile dn(s).  Since you don't configure ephone/dns in
> SRST the phone keeps whatever dns it had before it unregistered  
> with CM.
>
> -Ryan
>
> On Jun 28, 2006, at 8:19 AM, Ted Nugent wrote:
>
> The phone resets and goes to it's default profile. EM
> will not work in SRST since the EM service runs on CCM
> which is not longer in the picture
>
> --- Anthony Kouloglou <akoul at dataways.gr> wrote:
>
>   > Hi Ryan,
>   > i am sorry that i didn't clarify it but i was
>   > refering to the situation
>   > where there is an SRST involved:
>   > there is a CCM cluster and an SRST configured at the
>   > Device Pool to the
>   > remote site.
>   > At the remote site a user logs in with EM but at the
>   > USER device profile
>   > there is no reference about the device pool.
>   > What happens to that phone while it is logged in
>   > with EM and the remote
>   > site loses connectivity with all the CCM cluster?
>   >
>   > Cheers
>   > Anthony
>   >
>   > Ryan Ratliff wrote:
>   >> Just to clarify when you login with EM it actually
>   > changes the
>   >> database so no matter which server the phone
>   > registers with as long as
>   >> that EM profile is logged in the phone will get
>   > the EM lines.  The
>   >> user won't get automatically logged out or
>   > anything just because the
>   >> phone fails over to another server.
>   >>
>   >> -Ryan
>   >>
>   >> On Jun 27, 2006, at 11:04 AM, Ryan Ratliff wrote:
>   >>
>   >> The phone will act just like it would if you were
>   > not logged in with
>   >> EM, ie it will register with the backup
>   > CallManager server.
>   >>
>   >> -Ryan
>   >>
>   >> On Jun 27, 2006, at 10:25 AM, Anthony Kouloglou
>   > wrote:
>   >>
>   >> Hi all,
>   >> if a user is logged in with extension mobility,
>   > and the link to the
>   >> primary ccm fails what happens with that phone?
>   >>
>   >>
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