[cisco-voip] FW: Hunt group

[Nick Kassel]

As I have a AC hunt group forwarding to a CM broadcast hunt group, when
I tried with a CTI route point before I could not add it to the AC hunt
group. Where exactly to I ad in the CTI RP? As I am a little confused.

 

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Wednesday, March 01, 2006 8:05 PM
To: Nick Kassel
Subject: Re: [cisco-voip] Hunt group

You need to route the call via a CTI RP with CFA set to the hunt  
pilot.  That will get the forwarding party set correctly so Unity can  
route the call.

-Ryan

On Mar 1, 2006, at 3:00 PM, Nick Kassel wrote:

That goes to unity now but how do I associate the specific mailbox to
it? As it just gets answered by unity and I'm not sure where the message
goes to.

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Wednesday, March 01, 2006 7:27 PM
To: Nick Kassel
Cc: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] Hunt group

Hunt groups ignore forwarding settings.  Make the second line group
the one you already have created for your Unity vm ports and it will
work.

-Ryan

On Mar 1, 2006, at 2:23 PM, Nick Kassel wrote:

I have set up a broadcast hunt group and want this to forward to
voicemail if it doesn't get answered so I set up a 2nd line group in
the hunt list with just the a DN number in it and put a CFA to
voicemail, when I ring the hunt group the broadcast phones all ring
until the 15 second timeout and then it forward's to the voicemail
line then cuts out.

However if I just ring the DN for the voicemail line it will go to
voice mail one problem, any one come across this before.




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