[cisco-voip] Share lines & Extension Mobility

Ryan Ratliff rratliff at cisco.com
Mon Mar 6 09:48:56 EST 2006


So you try to answer from the Communicator phone but the call still  
rings on your other phone (like CM ignores the answer button)?

-Ryan

On Mar 3, 2006, at 9:57 PM, Manoj Kalpage wrote:

Hi Ryan,
Thank you for your reply. I think I haven't explain my problem well.
For example, I have real phone extension 3154 and also Communicator  
with same 3154 extension. When I dial 3154 extension from another  
phone both real phone and communicator are rings. The problem start  
when I try to pick up the phone from communicator, When I click the  
answer button it try to forward to call to my real phone. So, call  
doesn't established the calling party but when I pickup call from my  
real form it works fine.

Regards
Manoj



________________________________

From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Fri 3/3/2006 11:23 PM
To: Manoj Kalpage
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Share lines & Extension Mobility



If you are using a shared line then when you answer the call on the
IPC and want to transfer it to the hard phone simply put the call on
hold.  As long as privacy is disabled the call will appear on hold at
all instances of the shared line.  You can then resume it on the hard
phone.

EM with IPC is configure exactly the same as it is on a 7970, or 7960
for that matter.

-Ryan

On Mar 3, 2006, at 2:07 AM, Manoj Kalpage wrote:

Hi All,

I have IP communicator setup on one laptop with shared line. This way
I have same extension on both IP communicator and real phone. So,
when I call to the extension both phones rings but when try to pick
up the call from ip communicator try to forward the call to my real
phone. This is not happen when call pickup from real phone. Is this
something Call Manager support? or do I have to configure it with
extension mobility? Does anybody know nice step by step documentation
for IP communicator setup with extension mobility?

Thank you in advance.



Regards,

Manoj



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