[cisco-voip] CallPickup on HP -> Broadcasted calls
Robin Inderberg
robin.inderberg at candidator.se
Wed Mar 8 08:46:25 EST 2006
Hi,
Thank you very much for you quick answer.
I will try this in the afternoon/night, and give you feedback later on..
Med vänliga hälsningar/Best regards
Robin Inderberg
robin.inderberg at candidator.se
_____________________________________________
Telefon: 0322-67 10 00 www.candidator.se
Direkt: 0322-67 10 19 Candidator AB
Mobil: 0733-47 10 19 Malmgatan 15
Fax: 0322-67 10 99 441 39 ALINGSÅS
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-----Original Message-----
From: Erick Bergquist [mailto:erickbe at yahoo.com]
Sent: den 8 mars 2006 13:55
To: Robin Inderberg; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CallPickup on HP -> Broadcasted calls
Hi,
This is from a previous message. You do need 4.1(3)sr2
for this fix/workaround (I have not personally tried
this yet however).
There is a bug that does not allow to pickup calls
that are in hunt groups.
Do the following:
1.- Enter
CSCsb42763 (in mixed case) in the Enterprise Parameter
'Cisco Support Use 1' under the new group 'Cisco
Support use Only' and click update. Only the value
CSCsb42763 in this parameter can enable the
configuration. Change the value to anything else,
disable this functionality.
2. Go to Hunt Pilot Configuration page and select a
call pickup group from the Call Pickup Group dropdown
list and click update.
--- Robin Inderberg <robin.inderberg at candidator.se>
wrote:
> Hi,
>
>
>
> Is it possible to pickup calls that get broadcasted
> from a HP?
>
>
>
> Why I ask is that one of the users is complaining
> about that she misses some calls, and then they get
> broadcasted out to her CO-workers. She want to be
> able to pickup her missed calls that get broadcasted
> out via the HP. Is this possible?
>
>
>
> I have setup callpickup that is working proper, but
> not when the call comes from a HP.
>
>
>
> I think the description were a bit messy, but hope
> you understand what I meant :-)
>
> Maybe it would work better if I changed the
> algorithm to most idle time? Or some algorithm that
> is != broadcasting...
>
>
>
>
>
>
>
> Med vänliga hälsningar/Best regards
>
>
>
> Robin Inderberg
>
> robin.inderberg at candidator.se
> <mailto:robin.inderberg at candidator.se>
>
> _____________________________________________
>
> Telefon: 0322-67 10 00 www.candidator.se
> <http://www.candidator.se/>
>
> Direkt: 0322-67 10 19 Candidator AB
>
> Mobil: 0733-47 10 19 Malmgatan 15
>
> Fax: 0322-67 10 99 441 39 ALINGSÅS
>
> ¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
>
>
>
> > _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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