[cisco-voip] sharedline behaviour with 4.x

Lelio Fulgenzi lelio at uoguelph.ca
Fri Mar 17 13:13:30 EST 2006


With shared lines and 3.x while I was on the line, any new incoming calls were handled exclusively by the person who was handling the call, effectively blocking any other instances of that shared line from receiving or placing new calls.

With 4.x things work quite a bit differently such that any new incoming calls ring on other sets and other sets can place new calls from that shared line.

I think this new feature is great, but I'm sure there are people who will want to use the old way of things. I understand that I can set the busy trigger and max calls to prevent other phones from doing this, but this also affects the phone who is in control of the active call.

Has anyone found a way around this? Is there a service parameter that I'm missing?


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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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